AUTOMOTIVE SERVICE MANAGER
**GM Experience Preferred**
Prominent Montgomery automotive dealership is seeking an experienced Service Manager to lead and grow a high-performing fixed operations department. This role is designed for a proven leader who understands operational discipline, accountability, and how to drive production while maintaining a positive, performance-driven culture.
This is not a maintenance role—it is an opportunity to build, improve, and lead a department with clear expectations and strong support.
RESPONSIBILITIES OF THE AUTOMOTIVE SERVICE MANAGER
- Drive labor hours, effective labor rate (ELR), and parts-to-labor ratio
- Lead service advisors, foreman, and technicians with clear performance standards and accountability
- Ensure consistent execution of core processes, including MPI compliance, menu presentation, approvals, and workflow management
- Improve CSI/NPS while sustaining strong production and efficiency
- Control comebacks and maintain high-quality repair standards
- Recruit, train, and develop technical talent
- Manage daily operational metrics and performance reportinG
REQUIREMENTS OF THE AUTOMOTIVE SERVICE MANAGER
- Prior automotive service management experience (GM experience strongly preferred)
- Proficiency in CDK Software
- Strong knowledge of GM warranty administration and service processes
- Demonstrated success increasing production hours and operational efficiency
- Ability to lead experienced technicians and strong personalities with professionalism and consistency
- Solution-oriented leadership style with a focus on accountability
- High energy, resilience, and the ability to perform in a fast-paced environment
WHAT IS OFFERED TO THE AUTOMOTIVE SERVICE MANAGER?
- Competitive base salary with a performance-based bonus structure
- Comprehensive benefits package including medical, dental, vision, and 401(k)
- Stable, family-owned dealer group established in 1970
- Upfront pricing model with no dealer fees
- A genuine opportunity to build and grow a high-performing service department
- Salary: Up to 120K with room for negotiation for a very closely aligned candidate.
- Relocation reimbursement can be discussed.
AUTOMOTIVE SERVICE MANAGER
#IND1
Pay: $90,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
