lead automotive service advisor

BJ'S AUTOMOTIVE &M&N ABSOLUTE AUTO REPAIR • Full-time • Everett, WA, US • $130k - $150k / year • 3m ago

Senior Service Advisor (High-Volume)

$130,000–$180,000+ | BJ’s Automotive & M&N Absolute Auto Repair | Everett, WA

BJ’s Automotive & M&N Absolute Auto Repair are seeking an experienced, high-performing Service Advisor to take a lead role in our front-of-house operations.

This position is ideal for a professional Service Advisor who thrives in a high-volume independent shop, values clear communication and integrity, and takes pride in delivering an exceptional customer experience while driving strong, consistent sales results.

This is not an entry-level role. We are looking for a seasoned advisor who understands how to manage workflow, collaborate with technicians, and guide customers with confidence and care.

What You’ll Bring

Proven Performance

Demonstrated history of $120k–$150k+ in monthly sales in an independent auto repair shop
Ability to manage a fast pace while maintaining accuracy, transparency, and customer trust

Professional Experience

5+ years of experience as an Automotive Service Advisor
Independent shop experience required

Technology & Organization

Comfortable using modern shop management systems
Experience with Tekmetric or similar platforms strongly preferred

Communication & Leadership

Clear, professional written and verbal communication
Skilled at translating technical information into customer-friendly recommendations
Calm, respectful, and solution-oriented under pressure

Integrity & Alignment

Commitment to ethical service recommendations and long-term customer relationships
Alignment with a culture of honesty, accountability, and teamwork

Why Advisors Choose BJ’s Automotive & M&N Absolute

Strong Earning Potential

Competitive base pay plus performance incentives
$130,000–$180,000+ annual compensation for top performers

Professional Environment

Highly skilled technicians who communicate clearly
Established systems and workflows that support your success
Leadership that values respect, collaboration, and consistency

Modern, Well-Run Shop

Technology-driven processes focused on efficiency and clarity
A customer base that values quality service and transparency

Benefits

401(k) with employer matching
Paid time off
Paid training
Monthly health care stipend

A Note to Candidates

We are looking for a Service Advisor who is the steady center of the shop — someone who balances performance with professionalism and builds trust with both customers and teammates.

If you have a proven track record, value doing things the right way, and want to work in an environment where your expertise is respected, we encourage you to apply.

Job Type: Full-time
Work Location: In person

Pay: $130,000.00 - $150,000.00 per year

Benefits: