Service Manager

TRI STAR MOTORS • Full-time • Blairsville, Pennsylvania, United States • $40k - $75k / year • 2w ago

Responsibilities:

Consult with mechanics regarding appropriate service options
Present Multi point inspections and sell need services
Explain all service options to customers, including cost estimates
Track maintenance or repair status, fill out reports on labor and cost of all services
Advise customers on warranty protections
Perform routine customer service duties; i.e. answering phones, scheduling service appointments, and calling customers with service updates
Manage shop workflow and schedule for mechanics and technicians
Review shop performance to meet company goals and budgets
Responsible for associate and development staffing
Provide technical assistance and support

Qualifications:

Must have managerial experience (Deal Breaker)
CDK Experience Preferred
HS Diploma or equivalent (Required)
Effective communication and customer service skills
Ability to lead and coach others
Ability to work independently and as part of a team'

For over 2 decades our Automotive Group has made it their mission to provide a first-class car-shopping experience to our valued customers throughout our multiple franchises in Blairsville, Indiana, Somerset, and Uniontown Pennsylvania. We have an expert team of professionals that are like family. We are always looking for talented, motivated individuals to help us grow our family into the most successful business it can be. Along with that, we offer a path for advancement, compensation plans for training and rewards based for continuing training which result in a higher pay, paid time off, yearly recognition program, and so much more.

Our Automotive Group is looking for a highly motivated and dedicated individual to be a part of our team as a Service Manager. As the Service Manager you will be responsible for providing advanced auto services with exceptional customer service in a fast paced work environment.

Job Type: Full-time

Pay: $40,000.00 - $75,000.00 per year

Benefits: