Job Title
Sales Manager (Desking Experience Required)
Location
Charlevoix, MI
About Us
Charlevoix Chevrolet is a customer-focused Chevrolet dealership serving drivers throughout Northern Michigan. We take pride in a professional, process-driven sales operation built on transparency, strong product knowledge, and an efficient buying experience.
Position Overview
We’re hiring a Sales Manager with proven desking experience to lead the daily sales process, structure deals, and drive performance. This role is hands-on: you will desk deals, support the sales team on the floor, coach to process, and collaborate across departments to ensure clean, fundable deals and an exceptional customer experience.
Key Responsibilities
- Desk and structure deals to dealership guidelines, maximizing profitability and approvals while maintaining a customer-friendly experience
- Work deals from start to finish, including lender submissions, trade evaluation support, and payment/options presentation guidance
- Lead the sales floor: close customers, overcome objections, and support the team through delivery
- Coach, train, and develop Sales Consultants on process, presentation, follow-up, and negotiation fundamentals
- Maintain accountability to daily/weekly performance metrics (appointments, show rates, closing ratio, gross, units, CSI)
- Ensure accurate documentation and deal jackets; partner with F&I to maintain smooth handoffs and funding-ready paperwork
- Manage inventory strategy with leadership (pricing, merchandising priorities, aging unit action plans)
- Enforce CRM discipline and consistent follow-up standards to improve lead conversion and customer experience
- Maintain compliance with dealership policies and applicable state/federal requirements
Qualifications
- 2+ years in an automotive Sales Manager/Desk Manager role (desking experience is required)
- Demonstrated ability to structure deals, coach a team, and drive consistent production
- Strong understanding of pay plans, grosses, lender expectations, and deal flow from write-up to delivery
- Confident closer with professional communication and leadership presence
- Working knowledge of CRM tools and modern retail processes (phone, internet, showroom)
- High integrity, strong work ethic, and the ability to perform in a fast-paced environment
- Valid driver’s license and insurable driving record
Why Join Us
- Established store with a process-driven approach and clear expectations
- Leadership opportunity with real impact on performance and culture
- Supportive environment focused on accountability, coaching, and results
- Competitive earning potential for a proven desk leader
Benefits
- Competitive compensation plan
- Health coverage options (medical, dental, vision)
- Paid time off and holidays
- Retirement savings plan (401(k) options)
- Ongoing training and career development
- Employee discounts and dealership perks
How to Apply
Submit your resume and a brief summary of your desking and leadership experience through the platform where you found this posting. Qualified candidates will be contacted to schedule an interview.
Job Type: Full-time
Pay: $92,524.00 - $135,351.00 per year
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
- Paid training
Work Location: In person
