Service Supervisor

Tesla • Full-time • Brooklyn, New York State, United States • $97.06k - $145.59k / year • 2m ago

What to Expect

Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, you are responsible for managing a team of Technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers.

What You'll Do

Lead, coach, and develop a highly engaged team of Technicians to achieve service output goals
Maintain appropriate shop records and inventories and manage smooth workflow in the service center
Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team
Partner with Service Manager and other key stakeholders to establish targets for quality, speed, and cost in line with customer and business needs
Monitor to ensure that all employees comply with safety regulations and the service center's safety program
Work with employees to manage schedules and resolve technical and personnel problems
Conduct regularly scheduled one on one developmental meetings with team members to facilitate professional development and monitor team training requirements

What You'll Bring

Bachelor's degree, or equivalent experience
Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is not required
Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards
Excellent interpersonal and communication skills
Able to work a flexible schedule, including weekday and weekend overtime
Proficient with Microsoft Office Suite
Valid driver’s license required

Compensation and Benefits

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program

Expected Compensation

Supervisor Service - $97,058 - $145,587/annual salary

+ cash and stock awards + benefits for all levels

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.