Sales Manager - Honda

THE HOEHN COMPANY INC • Full-time • Carlsbad, California, United States • $156k - $190k / year • 1m ago

SUMMARY

Ensures customer retention and the profitability of this profit center by recruiting qualified sales personnel. Assumes responsibility for appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory.

ESSENTIAL DUTIES

Employees and Process

Essential Duties include the following. Other duties may be assigned.
Hires, motivates, counsels, and monitors the performance of all New Vehicle sales employees.
Directs and schedules the activities of all New Vehicle department employees, ensuring proper staffing at all times.
Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.
Manages and monitors the company designated follow-up system for used vehicle purchasers.
Ensures employee compliance with company payroll record system.
Manages employee work schedule in accordance with staffing needs while complying with company policy and all legal regulations
Conducts weekly sales and sales training meetings.
Establishes and enforces product knowledge and training standards.
Helps salespeople close deals.
Establishes delivery procedures and ensures that delivery of Honda vehicles include an introduction to the service department
Handles customer and employee complaints immediately and according to dealership's guidelines.
Substitutes as Sales Manager for the Used Car department as needed for coverage
Assist Finance Department as needed to maximize gross profit and expedite funding.
Attends managers meetings.
Completes and maintains all required training.
Comply with Smoking Policy with no residual smoke odor.
Maintains professional appearance.

Inventory

Understands, keeps abreast of, and complies with federal, state, and local regulations that affect New Vehicle sales.
Ensures all laws and regulations are enforced.
Regular inspection of facility and equipment. Maintain clean, safe and professional workplace.
Maintains vehicle inventory display to maximize sales and turnover of aged units.
Communicates regularly with Used Vehicle Department managers regarding units needed for used vehicle inventory
Regularly evaluates market conditions and inventory to establish and adjust the retail price to promote sales and gross profit
Coordinates Dealer Trades.
Appraises incoming used vehicles.
Reports lease termination vehicles to lessor and acquires as needed.
Plans and controls the display of used vehicles at the New Vehicle location.
Keeps abreast of auto auction activity and prices.

MARGINAL DUTIES

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES & QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four year College or university or two years related experience and/or training or equivalent combination of education and experience.
Able to effectively utilize equipment and systems for the job (including, telephone, computer, e-mail, copier, scanner, printer, etc.)

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to respond to common inquiries or complaints from customers, regulatory agencies.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to apply principles of logical thinking to a wide range of intellectual and practical problems.

CERTIFICATES, LICENSES, REGISTRATIONS

State Sales License
Valid Driver's License
Maintain a driving record acceptable to company insurance carrier

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Activities

The chart below indicates the scope and comparative time spent performing each activity:

Activity

Amount of Time

None

Under 1/3

1/3 to 2/3

Over 2/3

Stand

Walk

Sit

Use hands to finger, handle, or feel

Reach with hands and arms

Climb or balance

Stoop, kneel, crouch, or crawl

Talk or hear

Taste or smell

Lifting/Moving

The employee must occasionally lift and/or move up to 10 pounds.

Vision Abilities

Specific vision abilities required by this job include:

Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
Depth Perception
Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to work near moving mechanical parts and outdoor weather conditions. The employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.