Service Advisor

LOMBARD TOYOTA • Full-time • Lombard, Illinois, United States • $75k - $100k / year • 1w ago

Job Summary

Service Advisor is the principle contact between customers and technicians in order to maximize dealership sales of parts and service labor consistent with Dealerships customer relations philosophy.

Responsibilities and Duties

Meet and greet customers in a friendly upbeat manner.

Listen to Customers needs and document on the work order.

Provide documentation as to estimate of cost and time to complete the repairs.

Get written approval on work order for any diagnosis and repair costs.

Make sure you have all Customer contact information so you can keep Customer informed on status.

Sell necessary maintenance and repair.

Qualifications and Skills

Minimum of 2 years experience in some sort of customer facing retail capacity.

ADP/CDK computer skills a plus.

Benefits

We offer a very competitive pay plan and benefit package.

We are a family owned Dealership with over 50 years in business.

Work Remotely

This Job Is Ideal for Someone Who Is:

Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
Achievement-oriented -- enjoys taking on challenges, even if they might fail
High stress tolerance -- thrives in a high-pressure environment

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Benefits: