Automotive Service Advisor

Cars Unlimited Auto Repair • Full-time • Largo, Florida, United States • $70k - $120k / year • 1m ago

Benefits:

401(k) matching
Bonus based on performance
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Health insurance

Job description

Seeking a Service Writer with experience. Unfortunately we do not have time to train anyone from scratch at this time. We need an advisor with bare minimum of 3 years experience in a shop. Preferably an independent shop. We're a busy and fast growing automotive service center with lots of opportunity for growth.

Duties:

Greet customers and provide excellent customer service
Listen to customer concerns and accurately document vehicle issues
Generate repair orders and provide detailed explanations of recommended services
Communicate with technicians to ensure timely completion of repairs
Provide estimates for automotive services and obtain customer approval
Coordinate with parts department to ensure necessary parts are ordered and available for repairs
Maintain accurate records of customer interactions and transactions
Process payments and handle cash transactions

Skills required for this job :

Need to have a basic understanding of the anatomy of automobiles and how they work

You must know how to dress nicely and keep good hygiene

Must be able to operate a computer and type efficiently

Automotive service knowledge, including understanding of vehicle maintenance and repair processes

Strong communication skills, both verbal and written

Excellent customer service skills, with the ability to build rapport with customers

Detail-oriented with strong organizational skills

Ability to work in a fast-paced environment and prioritize tasks effectively

Proficient in computer systems and software used for generating repair orders and invoices

Cash handling experience is preferred

If you have a passion for the automotive industry and enjoy providing exceptional customer service, we want to hear from you! Join our team as a Service Writer and be part of a dynamic and growing company.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.

Job Type: Full-time

Pay: $70,000 - $100,000 per year , varies based on skill level experience and efficiency

Expected hours: 45-50 hours per week

Benefits: