Automotive Service Advisor

CarShop Hatfield-CS902 • Full-time • Hatfield, Pennsylvania, United States • 1m ago

We have a new opportunity in our CarShop Hatfield service team!

Service Advisor-Hatfield, PA:

CarShop a subsidiary of Penske Automotive Group, is seeking an enthusiastic Service Advisor to serve our customers in the "CarShop Way", and delight them with prompt, courteous and excellent service.

What will you do in this role?

The ideal candidate has knowledge and experience in the automotive repair arena, and has a passion for customer service.
You will consult with the Retail Service Technicians to ensure the customer is fully informed of the required and recommended services.
The Retail Service Consultant directly interacts with the retail service customers and is to meet and exceed the customers' needs and expectations for timely service, while optimizing the technician's recommendations.
You will be knowledgeable and diligently follow all policies and procedures of the Retail Service Department and will be expected to make recommendations that will improve company performance.

What skills will you bring?

The successful candidate will demonstrate a history of striving for and achieving excellent results.
He/She demonstrates sustained performance and poise under heavy pressure, able to handle delicate situations with sincere professionalism.
The Retail Service Consultant is an effective communicator.
He/She has good problem-solving skills and basic computer skills.
The successful candidate will exemplify integrity, strive for self-improvement, and have an open-minded, "can-do" attitude.
Must be able to pass pre-employment testing to include background checks, drug testing, and hold a valid driver's license with a good driving history.

Why work for CarShop-Penske Automotive Group?

All applicants who are excited about a culture built on core values where we want only the best for our customers and our employees, are encouraged to apply. Paid vacations, 401k, and health benefits are part of our compensation package. CarShop has been named to the prestigious 2024 Glassdoor Best Places To Work List and has also won a Top Workplace award from Philly.com and Pittsburgh Post-Gazette for the last ten consecutive years. CarShop is part of Penske Automotive Group, a Fortune 500 company. CarShop is an equal opportunity employer.

The essential functions of this position require a person to work with hazardous or flammable materials; AND/OR to complete tasks in which a lapse of attention could result in injury, including without limitation the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, or motor vehicles.