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Porsche Conshohocken Automotive Entry Level Service Advisor

Georgica Auto Holdings LLC • Full-time • Conshohocken, Pennsylvania, United States • $52k - $75k / year • 4w ago

Job Title: Entry Level Service Advisor

Location: Porsche Conshohocken – Conshohocken, PA

Employment Type: Full-Time (5 day work week with Saturday rotations)

Compensation Ragne: $52k - $75k annually

Join the Porsche Conshohocken Team – Drive Your Career Forward!

Are you passionate about the automotive industry and eager to begin your career with a luxury brand? Porsche Conshohocken is seeking a motivated and customer-focused Entry Level Service Advisor to support our dynamic service department. This is a fantastic entry-level opportunity to learn and grow within one of the most prestigious names in the automotive world.

Key Responsibilities:

Customer Interaction:
- Greet customers warmly and assist with service requests
- Listen to customer concerns and help communicate their needs to the service team
Communication:
- Keep customers informed throughout their service experience
- Provide updates about vehicle issues, repairs, and estimated costs
Documentation:
- Accurately document customer concerns and technician findings
- Ensure all work orders are clear, complete, and properly filed
Support Senior Advisors:
- Help schedule appointments and handle incoming service calls
- Assist in providing timely updates and follow-up information to customers
Shop Organization:
- Help maintain a clean, organized, and efficient service area
- Assist with organizing technician workload and shop scheduling
Basic Repair & Maintenance (as training allows):
- Support technicians with simple tasks while learning the service process
Follow-Up:
- Reach out to customers to ensure satisfaction and address any concerns post-service
Technology Use:
- Learn and utilize dealership service software to manage customer interactions and track vehicle history
Adhere to Standards:
- Uphold brand and dealership standards for customer satisfaction and professionalism
- Comply with company policies and applicable laws and regulations