Automotive Service Manager/Director - Dealership Experience Required

Confidential • Full-time • Grayslake, IL, US • $140k - $160k / year • 11m ago

Northern KIA

North Suburban Kia Dealer is seeking the next generation of leaders as our longtime Fixed Operation team is transitioning to retirement. We are looking for an experienced Service Director to oversee and lead our Kia Service Department. This leadership role is responsible for driving performance, profitability, and customer satisfaction. If you’re a results-driven leader with a passion for the automotive industry, we want you on our team.

What We Offer:

Excellent, competitive pay
Comprehensive benefits package including, 401k with Company match
PTO
Long-term career growth opportunities

Service Director Key Responsibilities:

Deliver 100% customer satisfaction by building lasting relationships
Oversee daily service operations, focusing on efficiency and profitability
Lead, develop, and manage a team of technicians and service advisors
Monitor technician productivity and ensure effective workflow
Ensure compliance with manufacturer warranty guidelines and policies
Collaborate with department managers to maximize overall dealership performance
Develop and execute marketing strategies to increase service traffic and retention
Maintain strong partnerships with OEM representatives
Set, track, and drive achievement of performance goals for the service team

Qualifications:

Minimum 5 years of experience in Service Management at an automotive dealership
Reynolds and Reynolds DMS experience highly desirable
Proven leadership skills with an emphasis on respect, accountability, and development
Strong commitment to ethical business practices
Knowledge of federal, state, and local service department regulations
Kia Dealership Experience Preferred

Take your automotive leadership career to the next level. Apply today to join the this Auto Group team.

Job Type: Full-time

Pay: $140,000.00 - $160,000.00 per year

Benefits: