Job Title: Office & Guest Services Coordinator
Company: Lazy J Ranch / Vail Rod & Gun Club
Location: Wolcott, CO
Job Type: Seasonal (flexible based on candidate)
About Us: Lazy J Ranch and Vail Rod & Gun Club offer a unique Colorado experience combining outdoor recreation, hospitality, and events in a beautiful ranch setting. We host guests for activities such as shooting sports, fishing, and private events, with a strong focus on exceptional customer service and memorable experiences.
Position Overview: We are seeking a highly organized, hands-on, and personable Office & Guest Services Coordinator to join our team. This role is the first point of contact for guests and plays a key part in both front-facing hospitality and behind-the-scenes operations that keep the ranch running smoothly.
Key Responsibilities:
- Manage bookings, reservations, and customer inquiries via phone, email, and CRM
- Utilize HubSpot to track leads, client communication, and scheduling
- Coordinate calendars and maintain organized records using G-Suite (Gmail, Google Calendar, Google Drive)
- Handle guest check-in and check-out processes with a welcoming, professional demeanor
- Provide exceptional customer service and assist guests with questions or needs
- Support event coordination and on-site logistics as needed
- Maintain cleanliness and organization of office and guest-facing spaces
- Assist with light property upkeep, including flower bed maintenance and general tidiness
- Manage retail/store inventory, including tracking stock, organizing merchandise, and restocking as needed
- Communicate with team members to ensure seamless daily operations
- Assist with general office tasks and administrative support
Qualifications:
- Previous experience in customer service, hospitality, or office administration
- Familiarity with HubSpot (or similar CRM systems) preferred
- Proficiency in G-Suite (Gmail, Google Docs, Google Calendar, Google Drive)
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Comfortable balancing office responsibilities with hands-on tasks
- Ability to work independently and as part of a team
- Positive attitude and willingness to jump in where needed
Preferred Qualities:
- Experience in event support or coordination
- Experience with retail or inventory management
- Interest in outdoor recreation or ranch environments
- Comfortable working in a fast-paced, guest-focused setting
Schedule & Compensation:
- Flexible schedule, may include weekends based on bookings and events
- Competitive hourly pay based on experience
Why Join Us:
- Work in a beautiful ranch setting in the Vail Valley
- Be part of a fun, supportive, and dynamic team
- Opportunity to grow within hospitality, events, and outdoor recreation
To Apply: Please submit your resume and a brief note about why you’d be a great fit for our team.
Pay: $20.00 - $30.00 per hour
Work Location: In person
