Customer Service Coordinator (Administrative Support)
Consistent schedule. Independent work. Make a real impact for families.
AquaTech Swim is hiring a full-time Customer Service Coordinator. This role is ideal for someone who enjoys structured, independent work, takes ownership of their responsibilities, and delivers a great experience to customers every day.
If you like having a clear routine, staying organized, and getting things done, this is a strong long-term fit.
Pay & Benefits
- $24–$26/hour
- Full-time, year-round position
- Consistent, predictable schedule
- Fully paid training
- Supportive, team-oriented environment
- Stable role with long-term growth opportunity
Schedule (Set & Consistent)
- Tuesday – Friday: 9:00 AM – 6:00 PM
- Saturday: 7:00 AM – 4:00 PM
- Days Off: Sunday & Monday
Ideal for someone who values routine and consistency
Location
1220 Diamond Way, Concord, CA 94520
What You’ll Do
- Support families with account updates, enrollments, and questions (100% via phone/email/text)
- Handle customer issues and provide clear, solutions-focused responses
- Manage daily administrative tasks and follow structured processes
- Communicate updates clearly with families and internal team
- Keep operations running smoothly and consistently each day
What We’re Looking For
- 18+ and high school diploma (or equivalent)
- 1+ year of customer service or similar experience
- Strong communication and problem-solving skills
- Organized, reliable, and self-directed
- Comfortable working independently and following systems
- Tech-savvy and able to learn new tools quickly (CRM, scheduling systems, etc.)
Why This Role Stands Out
This is not a chaotic customer service job.
You’ll have:
- A predictable daily structure
- Clear responsibilities
- The ability to own your role and see results
- A positive environment focused on helping families
Apply Today
If you’re looking for a role where you can stay organized, work independently, and make a difference for customers every day—we’d love to meet you.
