Operations & Service Manager –Tire & Fleet Operations
Salem, Oregon
$90,000-$100,000 starting base + Performance Bonus
Full-Time | DOT and Non-DOT operations
A well-established tire and automotive service organization is recruiting for an Operations & Service Manager to lead commercial fleet and tire operations in the Mid-Willamette Valley market - based in Salem, Oregon. This leadership role oversees store operations, mobile service fleet management, technician supervision, DOT compliance, dispatch, and commercial sales growth.
The Operations, Fleet, & Service Manager is responsible for the daily management of a commercial tire store and mobile fleet service operation. This role supervises 8–10 commercial tire technicians, manages dispatch and scheduling, oversees 24/7 roadside service operations, and drives profitability, labor efficiency, and customer retention.
The Basics:
- Manage daily operations, tire, and fleet service
- Supervise, recruit, train, and retain 8–10 technicians
- Oversee dispatch, scheduling, and mobile service fleet utilization
- Ensure full DOT compliance and safety protocol enforcement
- Drive commercial growth in partnership with sales and operational leadership
- Manage P&L performance, budgeting, labor costs, and profitability targets
- Oversee 24/7 roadside assistance and on-call technician scheduling
- Maintain fleet vehicles including safety, maintenance, and readiness
- Build relationships with local businesses, unions, municipalities, and fleet accounts
- Ensure high customer service standards for all customers
Your Background:
- 5+ years of management experience in tire, fleet service, automotive repair, or mechanical operations
- Experience managing field technicians and shop teams in a commercial environment
- Strong understanding of DOT regulations and safety-sensitive operations
- Proven experience managing financial performance, KPIs, and budget accountability
- Experience with dispatch systems and fleet management
- Valid driver’s license required
The Fine Print:
- Ability to lift 40 lbs.
- Regular standing, walking, kneeling, crouching, and working outdoors
- Exposure to weather, moving mechanical parts, vibration, fumes, and elevated noise levels
- Successful completion of background check and pre-employment drug screening required
This position is classified as DOT safety-sensitive.
The Compensation:
- Competitive base salary: $90,000-$100,000 (DOE)
- Performance-based bonus program
- Medical, Dental, and Vision insurance
- 401(k) with company match
- Company-paid Life and AD&D insurance
- Paid Time Off and holidays
- Paid training and industry certifications
- Career advancement opportunity within a growing commercial tire organization
All applications and inquiries will be handled with strict confidentiality.
