Automotive Internet Sales/Business Development Agent (BDC)

Ron Bouchard's Auto Stores • Full-time • Lancaster, Massachusetts, United States • $60k - $85k / year • 1m ago

Ron Bouchard’s Auto Stores | Massachusetts

Ron Bouchard’s Auto Stores is hiring a high-energy, results-driven Automotive Business Development Representative (BDC Agent) to join our growing team. This is a great opportunity for individuals with experience in customer service, call centers, internet sales, or appointment setting who are looking to build a career in the automotive sales industry.

We are currently seeking candidates for both opening and closing shifts!

Key Responsibilities

Handle high-volume inbound and outbound leads via phone, email, and text
Respond to internet sales inquiries quickly and professionally
Set and confirm sales appointments and test drives
Follow up with unsold prospects and active leads to drive conversions
Maintain accurate customer records in CRM systems
Deliver an exceptional customer experience from first contact to showroom visit
Communicate effectively with sales managers regarding lead activity and customer needs
Consistently meet or exceed appointment-setting and conversion goals

What We’re Looking For

Strong background in customer service, BDC, call center, or inside sales
Excellent communication and follow-up skills (phone, email, text)
Ability to multitask, stay organized, and work in a fast-paced environment
Positive attitude with a goal-oriented and team-focused mindset
Sales or automotive experience is a plus, but not required

Compensation & Benefits

Competitive pay with performance-based incentives/bonuses
Paid Time Off (PTO) + paid holidays
Health, Dental, and Vision Insurance
401(k) & Roth 401(k) with company match
Employee vehicle purchase and service discount programs
Ongoing training and career development opportunities

Why Join Ron Bouchard’s Auto Stores?

Family-owned and operated for over 30 years in Massachusetts
Multiple locations across Auburn, Lancaster, and Fitchburg
Strong focus on internal promotions and career growth
Supportive, team-oriented culture built on integrity, trust, and performance
Opportunity to grow into Automotive Sales Consultant, BDC Manager, or Leadership roles

Ron Bouchard’s Auto Stores is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, veteran status, or disability.