Overview
We are seeking a dynamic and detail-oriented Service Advisor Parts Manager with preferably prior experience working with automotive parts and dealership environments. This role offers an exciting opportunity to lead parts operations, manage supplier relationships, and ensure seamless integration of parts inventory with service operations. The ideal candidate will thrive in a fast-paced setting, demonstrating strong mechanical knowledge, excellent customer service skills, and a passion for automotive repair and supply chain excellence. Join us to drive efficiency, optimize inventory management, and elevate the customer experience through expert parts management.
Duties
- Oversee daily parts department operations, including inventory control, order management, and warehouse management to ensure optimal stock levels.
- Manage supplier relationships, negotiate pricing, and coordinate procurement activities to secure quality parts at competitive prices.
- Utilize ERP systems and order management systems to process purchase orders, track shipments, and maintain accurate data entry records.
- Collaborate with the service team to ensure timely availability of parts for automotive diagnostics, repairs, and OEM (Original Equipment Manufacturer) specifications.
- Implement demand planning strategies to forecast parts needs based on service schedules and historical data.
- Supervise shipping & receiving processes, ensuring proper handling of automotive parts, equipment repair supplies, and HVAC components.
- Maintain compliance with safety standards such as forklift operation certifications and equipment repair protocols while managing warehouse logistics.
- Support sourcing initiatives for auto body repair materials and OEM parts while managing inventory levels using CMMS (Computerized Maintenance Management System) tools.
- Lead negotiations with suppliers to improve procurement terms and enhance overall supply chain efficiency.
- Provide exceptional customer service by addressing internal department needs promptly and professionally.
Experience
- Proven experience in dealership or automotive service environments with a focus on parts management or supply chain operations.
- Strong knowledge of automotive diagnostics, auto body repair processes, OEM parts sourcing, and automotive repair procedures.
- Familiarity with warehouse management systems, ERP platforms such as AS400 or similar enterprise software solutions.
- Hands-on experience with inventory management techniques including demand planning, procurement management, and inventory control strategies.
- Demonstrated ability to negotiate effectively with suppliers and manage procurement processes efficiently.
- Experience working within logistics frameworks involving shipping & receiving, sourcing materials, and managing order fulfillment cycles.
- Mechanical knowledge related to automotive equipment repair and HVAC systems is a plus.
- Excellent data entry skills combined with attention to detail for maintaining accurate records in CMMS or similar systems.
- Prior dealership experience is highly preferred to understand the nuances of OEM standards and customer service expectations in automotive parts management. Join us as a Service Advisor Parts Manager to lead our parts department with energy and expertise! Your dedication will help us deliver outstanding service experiences while optimizing our supply chain operations for maximum efficiency!
Pay: $52,070.59 - $62,708.66 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Prescription drug insurance
- Vision insurance
Work Location: In person
