Service Advisor

Pete's RV Center • Full-time • South Burlington, Vermont, United States • $55k - $80k / year • 2m ago

Service Advisor – High Earnings Potential ($55K–$80K+) | Hourly + Performance Pay

Turn your customer service skills into a high-earning career.
Join a high-volume, fast-paced service department where your ability to sell, communicate, and manage workflow directly drives your income.

Schedule: Full-Time | Saturday Availability Required

Compensation & Earning Potential

$55,000 – $80,000+ annually
Hourly pay + aggressive performance-based incentives (WPI)

Unlimited earning potential based on performance
The more you sell, manage, and deliver—the more you earn
Top performers thrive in this high-volume environment

About the Role

Pete’s RV Center is seeking a high-performing Service Advisor who can control the drive, maximize repair orders, and deliver an exceptional customer experience.

This is not an order-taking role—this is a sales-driven position where you are responsible for:

Driving revenue through service recommendations
Managing customer relationships
Owning the repair process from start to finish

This Role is Perfect For Someone Who:

Thrives in a sales-driven, performance-based environment
Is confident recommending and selling services
Wants to maximize income based on performance
Can handle a high-volume workload without losing attention to detail
Takes ownership of results and customer experience

️ Key Responsibilities

Schedule appointments and control daily workflow
Write accurate and complete Repair Orders (ROs)
Present and sell recommended services and repairs
Provide clear, confident explanations of work, pricing, and timelines
Upsell additional services based on inspections and service history
Monitor repair progress and proactively communicate with customers
Secure approvals and close sales opportunities effectively
Ensure all work is properly documented and completed
Resolve customer concerns and maintain top-tier CSI scores Continuously improve product knowledge and selling skills

Requirements

✅ What We’re Looking For

Proven ability or desire to sell in a service environment
Strong communication, negotiation, and closing skills
Ability to handle multiple customers and jobs simultaneously
High level of organization and attention to detail
Confidence working in a commission/performance-based role
Professional, outgoing, and customer-focused personality
Strong problem-solving ability under pressure
Proficiency with computer systems and dealership software
Valid driver’s license with clean driving record

Automotive, RV, or Service Advisor experience is a plus—but we will train the right motivated, sales-driven candidate.

Physical & Work Requirements

Ability to work in a fast-paced, high-demand service environment
Frequent communication with customers and internal teams
Ability to multitask and stay organized under pressure
Work outside for periods of time to assist with unit deliveries

Why Join Pete’s RV?

Aggressive, performance-based pay structure
High-volume shop with consistent earning opportunities
Opportunity to build a high-income career
Work with a strong, experienced team
Ongoing training and development Advancement opportunities within a growing company

Benefits

Health, Dental, and Vision Insurance
401(k) with company match
Paid holidays & paid time off
Paid uniform service
On-the-job training
Advancement and relocation opportunities

About Pete’s RV

Pete’s RV Center is a family-owned business that has been helping families enjoy the outdoors since 1952. We are a high-volume, high-performing RV dealership group across New England, the Mid-Atlantic, and Indiana, and we continue to grow across multiple states.

We foster a team-driven, results-oriented culture where employees are valued and rewarded for their contributions.

Apply Today

We are actively hiring and looking to fill this role quickly.
If you’re driven, competitive, and ready to maximize your income in a high-volume service environment, apply today.