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Service Coordinator

University of California, Santa Barbara • Full-time • Remote (Santa Barbara, CA, US) • $29 - $36 / hour • 3m ago

Job Posting Details

Position Number: 41233459

Payroll Title: BLANK AST 3 (004722)

Job Code: 004722

Job Open Date: 4/21/2026

Application Review Begins: 5/6/2026

Department Code (Name): TRAN (TRANSPORATION SERVICES)

Percentage of Time: 100%

Union Code (Name): CX- Clerical/Admin

Employee Class (Appointment Type): Staff: Career

FLSA Status: Non-Exempt

Classified Indicator Description (Personnel Program): PSS

Salary Grade: STEPS

Pay Rate/Range: The budgeted salary range that the University reasonably expects to pay for this position is $29.35 to $36.02/hour. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University.

Work Location: TPS-895 1034F

Working Days and Hours: M - F 8:00 AM - 5:00 PM

Benefits Eligibility: Full Benefits

Type of Remote or Hybrid Work Arrangement, if applicable: N/A

Special Instructions:

For full consideration, please include a resume and a cover letter as part of your application.

Department Marketing Statement:

Transportation & Parking Services (TPS) is part of Housing, Dining, and Auxiliary Enterprises (HDAE). TPS is an innovative and self-sustaining department that supports the UCSB mission by providing safe and reliable parking, fleet services and transportation alternatives to our campus community. TPS manages over 9,500 parking spaces and over 400 vehicles. TPS coordinates inbound and outbound traffic planning for all major campus events.

Benefits of Belonging

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC

Brief Summary of Job Duties:

Under supervision of the Garage Supervisor, performs as UCSB fleet vehicle service advisor. Duties include contacting fleet operators, scheduling service appointments, greeting arriving operators (both scheduled and "drive in"), providing loaner vehicles and opening work orders. Performs research on vehicle's maintenance history to determine necessary services required. Provides repair and upfit estimates as necessary. Performs driving duties as assigned. Purchases, receives and inventories parts and materials required for maintenance and repair of vehicles. Posts to appropriate work orders. Maintains clean and orderly stockroom, with inventory at desired levels. At the direction of the Fleet Manager, assists with analysis of fleet utilization and work order data for preparation of Income and Recharge Proposal and determining appropriate vehicle replacement schedules. At the direction of Garage Supervisor, enters vehicle purchase orders in Gateway after conferring with campus departments to determine appropriate vehicle specifications and any requirements for upfitting or accessories, obtaining quotes from approved sources, and obtaining required campus approvals. Processes disposal of retired vehicles.

Required Qualifications:

1-3 years Administrative or operational support experience, preferably in fleet management or automotive services Required
High School Diploma

Preferred Qualifications:

Bachelor's Degree

Special Conditions of Employment:

Required to hold a valid driver's license, have a driving record that is in accordance with local policies and procedures, and/or enroll in the California Employer Pull Notice Program.

Responsibility for operating commercial vehicles, machinery or toxic systems that could cause accidental death, injury or health problems. Satisfactory criminal history background check. UCSB is a tobacco free environment.

Misconduct Disclosure Requirement:

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

“Misconduct” means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy

UC Anti-Discrimination Policy

Abusive Conduct in the Workplace

Job Functions and Percentages of Time:

50% Service Advisor - In collaboration with Garage Supervisor, contacts vehicle operators to schedule vehicle service (PM service, smog testing, recalls, follow-up repairs, body damage repairs, etc.) either in garage or at remote location, and posts appointments to the Service Appointment Calendar. Greets fleet operators and campus personnel needing services. Determines need for immediate attention or schedule for future date. Provides loaner vehicles, if necessary, utilizing a loaner-vehicle management system. Opens work orders in TMS (Fleet Management System). In collaboration with Garage Supervisor, updates Tech Scheduler assignment system. Researches vehicle’s maintenance history and manufacturer’s recommendations to determine necessary services and adds to work order. Determines need for smog testing and adds to work order, if required. Provides repair and upfit estimates as necessary. Contacts vehicle operators upon completion of service. Processes vehicle recalls by scheduling with appropriate dealer and vehicle operator, and posts appointments to Service Appointment Calendar. Provides vehicle shuttling to/from campus and outside vendors. Consults with the Garage Supervisor when necessary. Answers incoming phone calls.

25% Materials Administration - Obtains and maintains FlexCard credit card for materials purchasing. Orders parts and materials as requested by technicians and communicates any delays or updates. Receives parts, scans receiving documents into Gateway purchasing system. Posts parts and materials to appropriate work order in TMS. Returns incorrect or unused parts to vendors, with appropriate documentation. Maintains inventory system by tracking received and issued materials. Monitors and orders parts as necessary to maintain desired inventory levels. Maintains stockroom in clean and orderly fashion.

20% Fleet Administration - In collaboration with Fleet Manager, assists with analysis of fleet utilization and work order data for preparation of Income and Recharge Proposal and determining appropriate vehicle replacement schedules. In collaboration with Garage Supervisor, confers with campus departments to determine appropriate vehicle specifications and any requirements for upfitting or accessories. In collaboration with Garage Supervisor, obtains quotes from Enterprise Fleet, NAFG or State Contract vendor. Obtains signed vehicle purchase agreements from requesting departments. Determines vehicle ID numbers in TMS. Prepares Working Capital fund requests, if necessary, and routes for appropriate signatures via DocuSign. Enters purchase order requests into Gateway, with appropriate documentation. Notifies the vendor when purchase order in Gateway is complete. Determines appropriate vehicle door-decal language from requesting departments and orders from vendor. Opens PM work order and enters vehicle data in TMS upon receipt of vehicles. Requests technicians to install vehicle property numbers, ID numbers and door decals. Tags and places spare keys in the key cabinet in the stockroom. Prepares online Insurance Adjustment Addition forms and emails to Risk Management. Provides Fleet Manager with all purchase orders and vehicle documentation.

5% Other - Daily-rental dispatch, as required. Processes DMV Pull-Program notices, as required. Vehicle rental preparation and return check-in, as required. Other duties as assigned.

UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs.

As a condition of Physical Presence at a Location or in a University Program, all Covered Individuals* must participate in any applicable Vaccination Program by providing proof that they are Up-to-Date with any required Vaccines or submitting a request for Exception in a Mandate Program or properly declining vaccination in an Opt-Out Program no later than the Compliance Date (Capitalized terms in this paragraph are defined in the policy.). Federal, state, or local public health directives may impose additional requirements.

For more information, please visit University of California Policy on Vaccinations – https://policy.ucop.edu/doc/5000695/VaccinationProgramsPolicy

Covered Individuals: A Covered Individual includes anyone designated as Personnel or Students under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Employment Opportunity:

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Reasonable Accommodations:

The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy Notification Statement

Privacy Notification Statement and Notice of Availability of the UCSB Annual Security and Fire Safety Report Disclosures

Application Status: If you would like to check the status of your application, please log into the Candidate Gateway where you applied and click on 'my activities'.