Internet Sales Manager/BDC Manager

Outten Chrysler Dodge Jeep Ram • Full-time • Hamburg, Pennsylvania, United States • $60k - $100k / year • 2m ago

Internet Sales Manager – Outten CDJR Hamburg

Well-Established, Family-Owned Dealership | Multi-Store Inventory Access | High-Growth Opportunity

Outten CDJR Is Seeking an Experienced and Motivated Internet Sales Manager/BDC Manager. This Is a Rare Opportunity to Step into a Store with Strong Leadership Support, Excellent Inventory Resources, and the Ability to Make an Immediate Impact.

Why You’ll Love This Opportunity

Access to New Vehicle Inventory Across All 5 Outten Locations in Our Group
200+ Pre-owned Vehicles Available at All Times
High-demand Brands with Strong Market Presence
Leadership Team Committed to Your Success, Training, and Long-term Growth

Overview:
We are seeking a results-driven and customer-focused Internet Sales Manager to lead our Business Development Center (BDC) and online sales efforts. This role is responsible for driving customer retention, unit sales, and profitability through effective online vehicle sales strategies. The Internet Sales Manager/BDC Manager will work closely with both customers and internal teams to build strong relationships and bridge gaps in the sales process through digital engagement.

Key Responsibilities:

Develop and implement strategic sales plans to achieve company goals
Forecast annual and monthly goals and objectives for the Internet department
Manage and monitor the sales pipeline, ensuring timely follow-up and successful deal closure
Ensure consistent daily follow-up on all Internet leads
Provide exceptional customer service to build and maintain strong client relationships and referral networks
Lead, coach, train, and motivate the BDC and sales teams to drive performance and success
Provide training and support to sales staff on phone and Internet sales techniques, assisting in closing deals when needed
Desk deals and handle turnovers (T.O.s) to maximize deal potential
Coordinate Internet promotions and advertising efforts
Research online auto-buying services and act as liaison for digital marketing platforms
Help manage online inventory listings and incentives
Develop, implement, and monitor prospecting and sales control systems to ensure proper follow-up
Work with local and national vendors and manufacturer representatives

Requirements:

Proven experience in automotive sales and/or a sales BDC environment with a track record of meeting or exceeding targets
Strong understanding of retail automotive sales operations and customer relationship management (CRM) systems
Excellent communication, interpersonal, and organizational skills
Proficiency in Microsoft Office and CRM systems
Strong computer and phone skills (Internet, MS Outlook, CRM tools)
Ability to build and maintain long-term customer relationships
Valid driver’s license with a clean driving record
High School diploma or GED

Compensation & Benefits:

Competitive salary commensurate with experience, plus commission
Monthly & Quarterly Bonuses Available
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance
Opportunities for Advancement

About Us

The Outten Family of dealerships has 5 rooftops between Hamburg, Allentown and Tamaqua. We’ve been in business since 1979 under the ownership and leadership of the Outten family. Outten CDJR is positioned for continued growth—and we want the right Internet Sales Manager to help lead the way.

Apply Today

If you're a results-driven automotive leader looking for your next career move, we want to hear from you. Apply now and help us build something special at Outten Chrysler Dodge Jeep Ram.

Pay: $60,000.00 - $100,000.00 per year

Benefits: