Internet Sales Manager – Outten CDJR Hamburg
Well-Established, Family-Owned Dealership | Multi-Store Inventory Access | High-Growth Opportunity
Outten CDJR Is Seeking an Experienced and Motivated Internet Sales Manager/BDC Manager. This Is a Rare Opportunity to Step into a Store with Strong Leadership Support, Excellent Inventory Resources, and the Ability to Make an Immediate Impact.
Why You’ll Love This Opportunity
- Access to New Vehicle Inventory Across All 5 Outten Locations in Our Group
- 200+ Pre-owned Vehicles Available at All Times
- High-demand Brands with Strong Market Presence
- Leadership Team Committed to Your Success, Training, and Long-term Growth
Overview:
We are seeking a results-driven and customer-focused Internet Sales Manager to lead our Business Development Center (BDC) and online sales efforts. This role is responsible for driving customer retention, unit sales, and profitability through effective online vehicle sales strategies. The Internet Sales Manager/BDC Manager will work closely with both customers and internal teams to build strong relationships and bridge gaps in the sales process through digital engagement.
Key Responsibilities:
- Develop and implement strategic sales plans to achieve company goals
- Forecast annual and monthly goals and objectives for the Internet department
- Manage and monitor the sales pipeline, ensuring timely follow-up and successful deal closure
- Ensure consistent daily follow-up on all Internet leads
- Provide exceptional customer service to build and maintain strong client relationships and referral networks
- Lead, coach, train, and motivate the BDC and sales teams to drive performance and success
- Provide training and support to sales staff on phone and Internet sales techniques, assisting in closing deals when needed
- Desk deals and handle turnovers (T.O.s) to maximize deal potential
- Coordinate Internet promotions and advertising efforts
- Research online auto-buying services and act as liaison for digital marketing platforms
- Help manage online inventory listings and incentives
- Develop, implement, and monitor prospecting and sales control systems to ensure proper follow-up
- Work with local and national vendors and manufacturer representatives
Requirements:
- Proven experience in automotive sales and/or a sales BDC environment with a track record of meeting or exceeding targets
- Strong understanding of retail automotive sales operations and customer relationship management (CRM) systems
- Excellent communication, interpersonal, and organizational skills
- Proficiency in Microsoft Office and CRM systems
- Strong computer and phone skills (Internet, MS Outlook, CRM tools)
- Ability to build and maintain long-term customer relationships
- Valid driver’s license with a clean driving record
- High School diploma or GED
Compensation & Benefits:
- Competitive salary commensurate with experience, plus commission
- Monthly & Quarterly Bonuses Available
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- Opportunities for Advancement
About Us
The Outten Family of dealerships has 5 rooftops between Hamburg, Allentown and Tamaqua. We’ve been in business since 1979 under the ownership and leadership of the Outten family. Outten CDJR is positioned for continued growth—and we want the right Internet Sales Manager to help lead the way.
Apply Today
If you're a results-driven automotive leader looking for your next career move, we want to hear from you. Apply now and help us build something special at Outten Chrysler Dodge Jeep Ram.
Pay: $60,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Sales Management: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Hamburg, PA 19526 (Required)
Work Location: In person
