Online Transport is currently seeking a full-time Heavy-Duty Truck and Trailer Maintenance Shop Service Advisor at our Indianapolis (Southwest) Indiana Shop. Starting pay up to $25 per hour! Online Transport is a family-owned company with over 20 years of stable and steady growth.
- Do you want to be a part of a company that makes you feel like you’re more than a number?
- Do you want to be a part of a company that offers training, growth, and advancement opportunities?
- Are you looking to feel appreciated for your hard work and dedication?
If you answered yes to these questions, then apply here, and come check out Online Transport!
Employee Benefits: Our comprehensive benefits package is designed to reward our employees and their families with the resources necessary to take care of themselves today and in the future. Online Transport offers a very robust benefits package, including:
- Health care: Medical, Dental and Vision
- Insurances: Short-Term Disability, Long-Term Disability, and Company Paid Life Insurance
- 401K Plan with company match
- Paid Vacation/PTO
- Company provided OEM training with pay incentives
- Referral program
- Class A CDL license incentive with training provided
- Access to our company resort in Gatlinburg, TN
Duties & Responsibilities
- Receive and process repair requests from drivers, dispatchers, and operations personnel.
- Assist the Shop Manager with administrative functions such as creating work orders, scanning documents, part ordering and inventory auditing, job scheduling, parts pick up, etc.
- Schedule preventive maintenance (PM) services and repairs for tractors, trailers, and related equipment.
- Coordinate with internal technicians and external repair vendors to prioritize repairs.
- Monitor equipment status to reduce downtime and improve fleet availability.
- Assist the breakdown call center team when needed due to vacations, PTO days and other issues requiring additional help.
- Serve as the main point of contact for drivers regarding maintenance concerns.
- Maintain accurate maintenance records for DOT compliance.
- Review repair orders and invoices for accuracy and completeness.
- Identify recurring equipment issues and escalate trends to management.
- Clean and maintain physical and digital work area daily.
- Perform other duties as assigned.
Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear; frequently stands, walks, uses hands to finger, handle or feel; and reaches with hands and arms.
- Ability to stand for long periods of time supporting full body weight
- Ability to walk 1000 feet minimum and change positions frequently
- Ability to frequently move shoulders with full range of motion in all six planes of movement
- Ability to reach heights over 72” frequently; ability to crouch to height of 18” frequently
- Ability to reach and stretch across the midline with full cervical range of motion and bilateral range of motion
- Ability to use hand tools constantly for extended periods of time
- Ability to stoop to 30” minimum and kneel to 18” minimum
- Ability to constantly go in/out of truck on 51” and one 24” step pulling full body weight.
- Ability to occasionally push 250 lbs, pull 125 lbs, frequently push/pull 100/50 lbs and constantly push/pull 50/25 lbs.
Education
- High school diploma or equivalent required.
Experience
- Heavy Truck and Trailer repair experience preferred
- Experience in the transportation industry a plus.
- Proficient computer skills / software navigation capabilities
- Experience working with TMT fleet maintenance software a plus
- Experience in using diagnostics software preferred
- Familiarity with DOT and FMCSA maintenance requirements preferred
Skills/Certifications
- Valid Driver’s License required.
- Basic computer skills required.
- Ability to read and write.
Work Environment
- Office environment within a maintenance shop or fleet operations facility.
- Frequent communication with drivers, technicians, and vendors.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Georgetown, KY 40324: Relocate before starting work (Required)
Work Location: In person
