Parts Manager Ford Dealership

Performance Ford of East Hanover, LLC • Full-time • Randolph, New Jersey, United States • $130k - $175k / year • 4w ago

Job Title: Parts Manager

Location: NJ several locations and brands within Performance Auto Group
Employment Type: Full-Time

Job Summary

The Parts Manager is responsible for overseeing the daily operations of the Parts Department to ensure efficient inventory management, excellent customer service, and strong profitability. This role requires leadership, organizational skills, and in-depth knowledge of Ford parts, systems, and dealership operations.

Key Responsibilities

Manage all aspects of the Parts Department, including inventory control, purchasing, pricing, and merchandising
Maintain optimal inventory levels to support service, body shop, and retail operations while minimizing obsolescence
Ensure compliance with Ford Motor Company policies, procedures, and warranty requirements
Lead, train, and motivate parts department staff to achieve performance and customer satisfaction goals
Oversee wholesale and retail parts sales, including maintaining strong relationships with vendors and local accounts
Monitor department financial performance, including gross profit, expenses, and key performance indicators
Utilize dealership management systems (DMS) to track inventory, sales, and reporting
Handle customer concerns and resolve issues in a professional and timely manner
Ensure a clean, organized, and safe parts department
Collaborate with Service, Sales, and Body Shop departments to maximize operational efficiency

Qualifications

Previous experience as a Parts Manager or Assistant Parts Manager (Ford experience preferred)
Strong knowledge of Ford parts, catalog systems, and dealership operations
Experience with DMS systems (, Reynolds & Reynolds, or similar)
Proven leadership and team management skills
Strong organizational, communication, and problem-solving abilities
Ability to work in a fast-paced, deadline-driven environment