Automotive Service Manager

Meccanic Shop North • Full-time • North Salem, New York State, United States • $75k - $120k / year • 5d ago

About Us

1600Veloce is a leader in the virtual collector car marketplace and a pioneer in how vehicles are presented and sold on online platforms. Meccanic Shop North, Inc., its affiliated full-service repair facility, supports a high-volume collector and specialty vehicle operation, servicing a wide range of classic and modern vehicles with a focus on quality and efficiency. We are seeking a detail-oriented leader to manage the Service Department.

Position Overview

We are seeking a motivated and detail-oriented Service Advisor / Service Manager to oversee daily operations of our repair shop. This role requires strong leadership, organization, and the ability to manage workflow, customer communication, and administrative processes.

Responsibilities

Manage day-to-day operations of the service department
Coordinate workflow between technicians and front office
Answer and direct incoming calls professionally
Schedule and manage service appointments
Write, review, and close repair orders and invoices accurately
Communicate clearly with customers regarding service needs, timelines, and costs
Organize vehicle flow, parking, and shop logistics
Ensure a clean, efficient, and well-run shop environment
Handle billing, payments, and follow-up
Perform other duties as needed

Qualifications

Experience as a Service Advisor, Service Manager, or similar role
Strong organizational and communication skills
Ability to multitask and manage a fast-paced shop environment
Professional, customer-focused, and self-motivated
Able to work independently and take full ownership of responsibilities
Valid driver’s license and ability to move vehicles as needed

We believe our success is attributed to our employees. Family-owned since 1993, we have continued to grow our business and culture while holding true to our values of honesty, integrity, and professionalism. You can expect to work with the best. Our collaborative nature and mentorship capabilities has created a team of respectful and driven professionals. We believe in empowering our employees, which results in exceptional customer service. Our team of dedicated individuals encourages success amongst each of our members. We invest in our employees and promote from within often.

Job Type: Full-time

Pay: $75,000.00 - $120,000.00 per year

Benefits: