Overview
Join our dynamic automotive team as a BDC (Business Development Coordinatior) Representative / Customer Service & Sales Coordinator! In this energetic role, you will be the vital link between our dealership and prospective customers, driving sales growth through proactive outreach and exceptional service. Your enthusiasm and communication skills will help build lasting relationships, ensuring every customer experience is positive, engaging, and memorable. This position offers an exciting opportunity to develop your sales expertise while contributing to a vibrant, customer-focused environment.
Duties
- Engage with potential customers through outbound calling, warm calling, and telemarketing to generate leads and schedule appointments
- Manage inbound inquiries via phone, email, and online channels promptly and professionally
- Utilize CRM (Customer Relationship Management) software such as DealerCenter to track customer interactions, follow-ups, and sales progress
- Actively post Vehicles on Social Platforms
- Negotiate deals effectively by understanding customer needs and presenting tailored vehicle solutions
- Support marketing initiatives by promoting special offers and new vehicle arrivals to prospective buyers
- Collaborate with the sales team to ensure seamless customer handovers and follow-up on leads for maximum conversion
- Maintain detailed records of all customer interactions within CRM systems for accurate reporting and business development insights
Skills
- Strong negotiation skills with the ability to close deals confidently and professionally
- Proven experience in B2B sales, telemarketing, or automotive sales environments
- Familiarity with CRM software such as Salesforce or similar platforms for managing customer data
- Excellent communication skills in English, both verbal and written, to engage effectively with diverse clients
- Demonstrated ability in inside sales, outbound calling, and technical sales strategies within a fast-paced setting
- Customer service orientation with a focus on building trust and long-term relationships
- Ability to work independently while collaborating closely with the sales team to meet targets
This paid position is ideal for motivated individuals eager to grow their career in automotive sales and customer service. If you thrive in lively environments where your communication skills can shine, we want to hear from you!
Pay: $15.00 - $20.00 per hour
Work Location: In person
