Automotive New Car Sales Manager

Napleton's Palatine Mazda • Full-time • Palatine, Illinois, United States • $140k - $200k / year • 1w ago

The Steve Napleton Automotive Group has been a cornerstone of the automotive industry since 1931, founded on the principles of hard work and exceptional customer service. With a legacy that spans generations, we operate nine dealerships across the Chicagoland area, emphasizing the importance of our people as our greatest asset. We are currently looking for a New Car Sales Manager for our Palatine Mazda location.

He or she has the ability to lead, mentor, guide, coach, and work with various types of personalities with professionalism and respect. The New Car Sales Manager has the ability and experience in desking and closing deals, motivating sales teams, controlling inventory, appraising vehicles, and acquiring vehicles.

New Car Sales Manager Responsibilities:

Directs the sales activities of the dealership by performing the following duties personally or through subordinate supervisors
Hires, trains, motivates, counsels, and monitors the performance of all salespeople
Directs sales staffing and training in ways that will enhance the development and control of sales programs
Monitors salesperson productivity and performance
Maintains and monitors manufacturer standards for customer satisfaction at or above dealership specified standards
Attends and monitors the product and sales training courses as required by dealership and/or manufacturer
Orders/acquires new- and used-vehicle inventory
Administers and monitors factory-sponsored programs
Serves as liaison between sales department and other departments
Maintains a professional appearance
Attends management meetings
Performs other duties as assigned
Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers
Handles customer complaints immediately and according to the dealership's guidelines
Handles customer complaints or escalates when necessary
Maintains high customer satisfaction standards

New Car Sales Manager qualifications:

Able to hold yourself accountable and achieve goals with limited direct supervision
Import experience
An impressive work ethic
Professional appearance
Self-motivated and able to work in a team environment
Strong communication, presentation and writing skills
Demonstrated ability to close sales
Negotiation expertise
Valid driver's license

Job Type: Full-time

Pay: $140,000.00 - $200,000.00 per year

Benefits: