Automotive General Manager

Automotive Search Group • Full-time • Warwick, RI, US • $200k - $300k / year • 1w ago

General Manager – Warwick, RI Market (200k-300k)

High-end import dealership in the Warwick, Rhode Island market is looking for a proven General Manager to lead the store and help drive the dealership to the next level. The dealership has a strong and stable fixed operations department, but there is significant opportunity on the variable side of the business for the right leader to make an immediate impact. The dealership needs a leader who can help create urgency, improve communication, and ensure customers are being handled properly from start to finish. There is strong opportunity to increase market competitiveness through improved follow-through, stronger sales processes, and faster response times on incoming leads.

This is a great opportunity for a hands-on, actively engaged General Manager who leads from the front, brings energy to the store, and creates accountability throughout the dealership. This is not a “sit in the office” GM role. The person hired must be visible on the showroom floor, involved with customers, engaged with the sales team, and committed to improving processes, consistency, and overall execution of the sales process. The General Manager hired will not be micromanaged and will be given the autonomy to make changes as they see best fit to improve the store.

Responsibilities:

Oversee all dealership operations including variable operations, fixed operations, finance, and customer experience
Drive new and used vehicle sales performance while ensuring the dealership remains competitive within the market
Lead, develop, and hold the management team accountable across all departments
Create and enforce processes for lead management, internet response times, follow-up, and appointment handling
Work closely with the sales desk and management team to improve closing ratios, profitability, and overall execution
Monitor dealership performance metrics including sales volume, gross profit, inventory management, CSI, and employee productivity
Be actively involved on the showroom floor, with customers, and in daily dealership operations
Recruit, train, mentor, and retain high-performing employees throughout the dealership
Partner with department managers to improve communication, efficiency, and overall store performance
Ensure a strong customer-first culture while maintaining accountability and structure throughout the dealership
Work closely with ownership to develop and execute short and long-term growth strategies
Continue building on the dealership’s strong fixed operations foundation while improving front-end performance and consistency

Requirements:

Proven experience as a General Manager within a new car dealership environment
Strong background with import brands and higher-end clientele
Hands-on leadership style with the ability to motivate and develop teams
Strong understanding of dealership sales operations, lead management, and customer retention
Ability to implement processes and improve operational consistency
High level of energy, accountability, and professionalism

Compensation:

Competitive compensation package, with earnings in the $200,000 - $300,000 range based on experience and performance.
Demo vehicle
Comprehensive benefits package will be provided

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