Service Advisors - Finding an automotive repair shop that will treat you right isn’t rocket science.
In fact, finding a shop that truly cares boils down to just two things:
1. They care about their employees (by treating them as part of the family)
2. They care about their customers (and they prove it every day by putting customer interests first)
Are you looking for a home, not just a job?
Are you looking for a well-run business with a family atmosphere, great customers, with stable and interesting work?
Are you looking for a career path with tons of opportunity for growth?
Are you looking for an owner that listens, where your contribution to the team is truly valued?
Then…
WE ARE LOOKING FOR YOU!
We are looking for an Automotive SERVICE ADVISOR with a minimum of 3 – 5 years of professional experience for our fast-growing auto repair business.
This is a full-time position that offers competitive compensation (For A players we offer a guarentee of $1000 a week times 52 weeks = $52k plus a weekly performance bonus! Our current advisors make $80-120K per year).
Honest-1 is about building sustainable careers for the right people. This means great pay and of course a great work environment. This also means investing in our employees with the right training to advance their careers.
Our service advisor is the interface between the customer and the technicians and we count on them to keep work flowing.
Service advisors are STRONG LEADERS and POWERFUL SALESPEOPLE at the front counter! Not only do they sell service, but they own the customer experience by being GOOD COMMUNICATORS.
HERE’S WHAT OUR SERVICE ADVISORS LOVE ABOUT WORKING HERE:
- “We act with integrity”
- “Family-like atmosphere”
- “People listen to your ideas and thoughts”
- “Coworkers that you connect with”
- “The joy of helping customers”
- “Incredible learning environment”
- “Everyone is helpful and respectful”
- “Feel like lifelong friends”
- “Flexible with my schedule”
- “Fast pace, always busy - good stress”
- “Customer care and satisfaction”
YOUR CONTRIBUTION TO THE TEAM WILL INCLUDE:
- Guest Check-in, including discussing previously declined work
- Opening day procedures
- Answering phones
- Scheduling appointments
- Team Communications
- Building estimates
- Advising clients on needed repairs
- Assist on pick-up and delivery of vehicles
- Parts ordering
- Part delivery to Technicians
- Assist in work distribution
- Check Digital inspections
- Help to keep technicians on task, and on time
- Review completed repairs and applicable warranties with clients at vehicle pick-up
- Closing day procedures
THESE SKILLS WILL HELP YOU SHINE IN THIS ROLE:
- Have excellent customer service skills
- Be a self-starter who likes to initiate projects and get things done
- Possess The ability to listen to customer concerns and convert them into written instructions for Technicians
- Maintain a customer satisfaction focus
- Display the ability to work well with a diverse client base, technicians, and coworkers
- Be a team player!
- Have strong attention to detail, excellent written and verbal communication skills and a strong work ethic
- Have a minimum of 3 – 5 years of experience working in a professional auto repair business is required.
- Have experience with Automotive related software. This is a must!
- Applicants should have the ability to type well, be technically minded, proficient with modern technology and forms of communication, and maintain a professional appearance and demeanor.
ABOUT HONEST-1 DAYTONA BEACH
We strive to be the most trusted vehicle service provider. We deliver what customers want …honesty, cost-effective value and ECO-friendly operating principles. Honest-1® is the only national company to operate full-service, customer-centric, and ECO-friendly Auto Care® centers.
Each Honest-1® Auto Care Center is designed to be family-friendly and cost-effective for consumers who are looking for an alternative to traditional dealership service. We are the Home of Honest Mechanics®, and we hold all of our associates to the highest level of integrity, craftsmanship, and customer service.
WHEN YOU JOIN OUR TEAM, YOU WILL BE PART OF SOMETHING SPECIAL
Take a look at over 1200 customer reviews to see what we mean: https://www.honest1daytona.com/reviews
We are currently looking for a go-getter with a positive attitude and outstanding communication skills.
If you’re ready to check out a new opportunity, give us a call, email, drop your resume off in person or apply here on Indeed. We look forward to speaking with you.
Honest-1
(386) 243-2027
P.S. Not sure you want to commit, don’t have a resume, or just have a quick question? Send Jeff a text at (785) 214-3681 and let us know you saw the ad to get the conversation started.
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Job Type: Full-time
Pay: $80,000.00 - $150,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Days:
- Monday to Friday
- Weekends as needed
Experience:
- Service Advisor in a professional shop: 3 years (Required)
- Customer Service: 3 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
