Lead Parts Associate

Eaheart Industrial Service • Full-time • Richmond, Virginia, United States • $45.20k - $61.43k / year • 4w ago

Job Summary
We are seeking an energetic and detail-oriented Lead Parts Associate to assist our parts department. In this role, you will participate in inventory management, assist customers, and ensure smooth daily operations. Your leadership will help drive sales, improve customer satisfaction, and maintain efficient store processes.

Duties

Works with parts manager to develop and follow an annual parts department budget to provide realistic, attainable and measurable parts sales and profit goals compatible with overall dealership financial and operational objectives.
Monitors parts sales on a monthly basis to ensure achievement of budgeted sales and profit goals
Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
Assist with counter sales to support customer needs
Maintains all departmental tools, equipment , and vehicles in good working order
Will submit warranty claims and return claims within the required time frame to received maximum credits allowed
Will perform recruiting, staffing and employee development activities

Requirements

2+ years in Parts Department operations
Proven experience in dealership or automotive parts sales with a strong understanding of automotive repair and maintenance processes
Excellent organizational skills with the ability to manage inventory control and stock levels effectively.
Experience in sales management, negotiation, and customer service within an automotive or retail environment
Knowledge of vehicle maintenance procedures, and dealership operations
Ability to lead a team with enthusiasm while maintaining high standards of service quality
Ability to use standard computer applications such as Microsoft Office and internet functions

Benefits: