Inside Sales & Sales Support Coordinator

Eastern DataComm • Full-time • Warren, NJ, US • $25 - $31 / hour • 2w ago

Eastern DataComm is a fast-growing technology integrator specializing in physical security, network infrastructure, cybersecurity, communications, and life safety solutions. We are seeking a motivated and organized Inside Sales & Sales Support Coordinator to help drive sales growth, support our outside sales team, and strengthen customer relationships.

This role is ideal for someone who enjoys working with customers, generating opportunities, coordinating sales activity, and helping move deals from prospecting through proposal and close.

Key Responsibilities

Support outside sales representatives with quotes, proposals, follow-up, and customer communications
Proactively contact customers and prospects to identify opportunities, schedule meetings, and generate leads
Follow up on open quotes, proposals, and inactive opportunities
Assist with outbound sales campaigns and customer outreach initiatives
Coordinate with vendors and distributors to obtain pricing, product availability, and lead times
Manage and update opportunities, contacts, and activities within the CRM system
Help prepare customer presentations, bid documents, and sales materials
Work closely with operations and project management teams to support smooth project handoffs
Assist with recurring revenue opportunities including service agreements, monitoring, support, and managed services
Help identify cross-sell opportunities across security, networking, communications, and infrastructure solutions
Support customer retention efforts through regular follow-up and relationship management
Maintain organized sales documentation and administrative support for the sales department

Qualifications

2+ years of inside sales, sales support, customer service, or account coordination experience
Strong communication and relationship-building skills
Highly organized with the ability to manage multiple priorities
Comfortable making outbound calls and customer follow-up
Strong attention to detail and follow-through
Proficient with Microsoft Office and CRM systems
Experience in security, technology, telecommunications, networking, or construction-related industries is a plus

What We’re Looking For