Busy dealership in the Indianapolis/Carmel area seeking a Customer Service Representative to assist the Service Department in obtaining guest feedback on their service experience.
Responsibilities:
- Download reports from surveys
- Review Survey feedback with Manager
- Follow up with guests on uncomplete surveys to build responses
- Follow up with guests in partnership with Service Manager to address and resolve any concerns
Offers:
- Competitive Pay!
- Medical, Dental, Vision Insurance, 401k, PTO and Sick Time
- Growth Opportunities
Requirements:
- 2+ years of Automotive Dealership experience preferred
- CDK experience preferred
- Excellent oral communication skills.
- Ability to communicate customers' interests, needs and requests to management.
We are an equal opportunity employer.
IND2
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Work Location: In person
