Automotive Service Advisor

Vanderlely's Automotive • Full-time • Ottsville, Pennsylvania, United States • $18 / hour • 1m ago

Do you enjoy building relationships with people? Do you want to have a career, and not just a job? Can you give amazing customer service to clients that appreciate it? We are a family-owned automotive repair shop in Ottsville looking for a GREAT service advisor to join our team. We offer an excellent compensation plan, benefits, paid time off, and a close-knit, supportive atmosphere.

Vanderlely's Automotive has been providing quality service since 1993. We believe that you can take us to the next level, and we can do the same for you. We've built a business that challenges the norm, rewards excellence, and provides a comfortable life for all of us. We're always innovating, making improvements, and setting the bar higher for ourselves and the automotive service industry. We're excited to explore your potential with a career here at Vanderlely's!

We offer:

A consistent 5 day work week from Monday-Friday
Every weekend off with 6 paid holidays
A small business that is part of the community
Paid offsite and onsite training, may include travelling
Health and vision insurance
Employee discount
Pay based on experience

Service Advisor Duties:

Ability to sell automotive repair and maintenance
Meet and greet all customers in a gracious, professional manner, and ensure customer satisfaction
Schedule appointments both over the phone and in person
Communicate with the customer to determine the nature of the problem, and document it
Communicate the dispatching of repair orders to the technicians
Advise customers on car care
Price any suggested additional work in accordance with pricing practices
Continue education/attend workshops at company cost

Minimum Job Requirements: