Buick GMC Brooksville and Ford Spring Hill is seeking an Experienced Automotive BDC Sales Representative to handle high-volume inbound customer requests for an exceedingly desired brand with an excellent reputation. We're looking for a person with a strong interest in pursuing a career in sales and technology to join our friendly team full-time. Our location is closed Sundays and includes the opportunity for advancement in an expanding automotive group.
Job Qualifications
ESSENTIAL FUNCTIONS (RESPONSIBILITIES):
- Meet and exceed established sales goals.
- Follow established sales techniques and processes.
- Promptly respond to call-ins and internet car sales inquiries.
- Facilitate car sales by collecting customer data.
- Generate appointments and quotes by means of proactive inbound and outbound prospecting and lead activity management to qualify and market to potential customers.
- Respond to internet leads immediately.
- Work live chat program.
- Listen and be attentive to customer needs and priorities to provide appropriate suggestions and guidance on our vehicle offerings.
- Provide superior customer service and achieve the highest degree of customer satisfaction.
- Work in close partnership with sales consultants to provide qualified leads and detailed information on customer requirements.
- Direct customers to product information resources, including those available on the internet.
- Check email frequently and respond to inquiries immediately.
- Promptly respond to call-ins and internet car sales inquiries.
- Attend all necessary/ required trainings whether online or in person.
- Maintain professional demeanor and exhibit positive communication skills (verbal and written) and strong work ethic
- Strong Computer skills a must
- Acceptable attendance is mandatory
- Must be able to perform all essential functions and physical demands within a fast-paced work environment, with or without reasonable accommodation.
- Perform other tasks as assigned by the Marketing Director and General Manager.
DFWP/EOE
Job Type: Full-time
REQUIREMENTS
- 1 Year Previous Automotive BDC Sales Experience Required.
- Exemplify proactive and self-starter attitude.
- Positive and energetic, excellent communication, listening and strong writing skills.
- Professional appearance for associating with customers.
- Provide quality customer service while selling and utilizing reactive/proactive sales techniques.
- Ability to work well independently, as well as in a high-energy and collaborative environment.
- A resilient, and highly motivated attitude.
- Coordinate incoming online and telephone request, and successfully make appointments.
- Able to process data to develop more effective marketing strategies.
- Objection handling skills
- Willing to work until 7pm
- 5 day work week
- Ability to pass driver license and motor vehicle history check.
- Ability to pass background check and pre-employment drug screen.
- Verifiable experience with a track record of successful and credible achievements
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- May require regular sitting, standing, squatting, or kneeling.
- Able to successfully operate/use phone for communicating.
- Additional duties as required.
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- BDC Sales: 1 year (Required)
Work Location: In person
