BDC/Internet Sales Manager

Confidential • Full-time • Hillside, NJ, US • $62k - $100k / year • 17m ago

BDC/Internet Sales Manager.

Position will include overseeing BDC representatives who will handle incoming phone calls/internet leads and contact existing customers by phone and email to increase customer appointments and sales opportunities. As the BDC/internet sales manager, you must work closely with the sales mangers and salespeople to set and close deals over the phone.

Candidates must be honest, self-driven, results-oriented with a positive outlook and a clear focus on the highest customer service standards. Candidates must have a proven track record and only the "best" should apply.

Major Duties and Responsibilities:

Hiring, training, motivating, counseling and monitoring the performance of Internet Sales - BDC and Sales department.
Assisting individual salespeople and internet sales representatives in setting aggressive, yet realistic monthly sales goals.
Tracking all customers to ensure prompt response time and monitoring follow up within the CRM.
Ensure that all internet and sales representatives meet or exceed all activity standards for phone calls and appointments.
Holding daily sales meetings and conducting phone sales training.
Handling incoming internet leads and setting appointments.
Handle live website chat sessions.

Key Areas:

Managing and motivating a department of approximately 12 employees.
Achieve monthly shown appointments and sold goals.
Ensure prompt response to customer inquiries.

Qualifications & Job Requirements:

5+ years of automotive BDC Rep/Internet Sales/Customer Service experience.
Call center and telemarketing experience a plus.
2+ years of internet sales management or general sales management experience a plus.
Ability to work a flexible schedule including Saturdays, Holidays, and evenings.
Strong appointment setting, objection handling skills and closing skills.
Proven leadership and the ability to develop and motivate a team.
CRM and computer experience.
Strong work ethic
Professional demeanor and appearance.
You must be a team builder with a positive attitude

Job Type: Full-time

Pay: $62,000.00 - $100,000.00 per year

Benefits: