We are seeking a motivated, customer-focused Automotive Service Advisor to join our growing service team.
As the face of our service department, you'll play a critical role in delivering an exceptional ownership experience for our luxury vehicle customers. If you thrive in a fast-paced environment, enjoy building relationships, and are driven by performance and customer satisfaction, we want to hear from you. This is more than a job—it's an opportunity to build a rewarding career with an industry leader that invests in your professional development and success.
At Group 1 Automotive, we believe our people are our greatest asset. That's why we provide industry-leading training, career advancement opportunities, and a comprehensive benefits package.
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Performance-Based Compensation
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Career growth opportunities within a Fortune 250 automotive retailer
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Medical, Dental, Vision, Life, and Disability Insurance
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401(k) with Company Match
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Paid Time Off
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Employee Stock Purchase Plan
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Employee Vehicle Purchase Program
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Supportive team environment with leadership committed to your success
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Deliver a premium customer experience from vehicle check-in through service completion
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Schedule, confirm, and prepare customer appointments to ensure a seamless service visit
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Greet customers warmly and professionally, creating a welcoming first impression
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Conduct vehicle walk-arounds and identify customer concerns and maintenance needs
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Review technician inspections and present service recommendations with transparency and confidence
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Prepare detailed repair orders, including accurate cost and completion time estimates
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Communicate effectively with technicians, parts personnel, and customers to ensure timely repairs
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Provide proactive updates throughout the service process and follow up after service completion
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Build lasting customer relationships that drive loyalty and repeat business
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Stay current on Jaguar Land Rover products, maintenance schedules, warranties, and service offerings
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High School Diploma or equivalent
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Exceptional customer service and relationship-building skills
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Strong communication, presentation, and interpersonal abilities
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Proven ability to meet performance goals and thrive in a results-driven environment
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Ability to multitask and stay organized in a fast-paced setting
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Professional appearance and positive attitude
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Valid driver's license with an acceptable driving record
If you're ready to elevate your career with a prestigious luxury brand and a company known for developing top automotive professionals, apply today and discover why Group 1 Automotive is one of the most respected names in the industry.
