Auto Repair Shop Store Manager / Service Advisor

Business Actualization • Full-time • Palmyra, PA, US • $50k - $100k / year • 12m ago

Overview

Bowy’s Automotive is a brand-new, full-service auto repair facility launching Fall 2026. Founded by a lifelong automotive industry veteran and powered by AutoBoost | Business Actualization, a leading marketing agency in the automotive aftermarket, this shop will set a new standard for excellence and transparency in auto repair.

We’re hiring now for the person who will help shape our team, processes, and customer experience from day one, and grow into a leadership role as we expand.

Are you ready to lead? Managing daily operations and delivering exceptional customer experiences? Do you have the drive to build something from the ground up, where your leadership sets the tone for the entire shop?

We’re not just hiring an Operations Manager or Service Advisor, we’re looking for a ROCKSTAR.

Hear from Adam Kushner, Founder of AutoBoost | Business Actualization on why we are starting Bowy's Automotive:
https://www.bowysautomotive.com/career-opportunities

Responsibilities

The ideal candidate will be a hands-on leader with strong organizational and people skills, capable of balancing day-to-day operations while keeping the big picture in mind.

Oversee day-to-day shop operations to ensure efficiency, quality, and profitability.
Serve as the primary point of contact for customers, from greeting to estimate to delivery.
Write accurate repair orders, communicate clearly with customers, and translate technical information into simple terms.
Collaborate with technicians to ensure proper diagnosis, repair timelines, and quality standards.
Manage workflow and scheduling, balancing technician productivity with customer satisfaction.
Monitor budgets, parts ordering, and inventory to keep operations running smoothly.
Recruit, train, and mentor team members, with the goal of developing another Service Advisor.
Drive sales and growth through outstanding service, ethical upselling, and customer retention.
Uphold safety and compliance standards, ensuring a clean, professional environment.
Partner with ownership on long-term strategy, marketing insights, and continuous improvement.

Qualifications

Proven experience in automotive service advising, shop management, or operations leadership.
Deep understanding of shop workflow, estimating, and repair processes.
Strong customer service and communication skills — professional, empathetic, and confident.
Ability to lead a team while remaining hands-on and detail-oriented.
Proficiency with shop management systems (POS/CRM) and familiarity with digital communication tools.
Strong problem-solving and organizational skills.
Commitment to transparency, integrity, and high-quality work.

Why Join Bowy’s Automotive

Be part of the founding team shaping a brand-new shop from the ground up.
Work directly with industry veterans who understand what it takes to run a successful shop.
Competitive pay and opportunity for long-term growth into a General Manager role.
Modern facility designed for efficiency and employee success.
The chance to build your dream shop culture, where customer trust and employee respect come first.

Join us and be the driving force behind Bowy’s Automotive’s success.
If you’re ready to lead, serve, and grow this is your opportunity to shape something extraordinary from day one.

Hear from the AutoBoost | Business Actualization Team about the company culture we will extend to Bowy's Automotive: https://businessactualization.wistia.com/s/8mjthgc59dwmnif

Job Type: Full-time

Pay: $50,000.00 - $100,000.00 per year

Benefits: