Automotive Service Advisor

Burtness Auto Group • Full-time • Whitewater, Wisconsin, United States • $40k - $60k / year • 2w ago

Summary

Are you passionate about delivering exceptional customer service and thrive in a fast-paced, team-oriented environment? Burtness Chevrolet, Buick GMC in Whitewater is looking for a Service Advisor to join our growing team!

We are seeking an Automotive Service Advisor to join our team at Burtness Chevrolet. In this role, you will serve as the primary point of contact for customers seeking vehicle maintenance and repair services. Your expertise will help ensure customer satisfaction while contributing to the overall success of our dealership.

What You’ll Do:

Be the trusted link between our customers and technicians
Greet and assist customers with service needs
Provide accurate estimates and updates on repair progress
Coordinate with technicians to ensure timely service
Upsell services where appropriate to help customers protect their investment
Follow up to ensure customer satisfaction and repeat business

Why You’ll Love Working at Burtness:

No weekends– enjoy a healthy work-life balance
Start with 2 weeks of vacation
Competitive pay with bonus opportunities
Full suite of benefits including:
401(k) with company match
Health, dental, and vision insurance
Life insurance
Paid time off
Employee discounts
Opportunities for advancement and growth

Requirements

Previous experience as an automotive service advisor or in a similar role is preferred.
Strong knowledge of automotive systems and repair processes.
Excellent communication and customer service skills.
Comfort with computers and willingness to learn our systems
Ability to manage multiple tasks in a fast-paced environment.
Basic understanding of cash handling procedures.
Valid driver’s license and clean driving record

If you're ready to accelerate your career in the automotive industry and join a team that values growth and community, we invite you to apply today at Burtness Chevrolet!

Burtness Automotive Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $40,000.00 - $60,000.00 per year

Benefits: