Service Manager - Service Writer - Compensation is experienced based.

Gem City Tire • Full-time • Plainfield, IN, US • $3.14k - $5.20k / month • 1w ago

Gem City Tire – Plainfield, Indiana

Gem City Tire is an Ohio based independent Goodyear Commercial tire dealer with locations in Ohio, Indiana and Illinois and Kentucky. We are currently seeking an experienced Service Manager - Service Writer with experience in the Tire / Transportation Industry for our Plainfield, Indiana location.

Title: Service Manager

Position Summary:

Full time position.
Monthly performance bonus.
Experience in the Transportation Industry is a plus.

Primary Responsibilities:

Supervises the day to day activities of all Service Department employees.
Customer service is a priority.
100% interface with customers.
Dispatch all fleet work and road calls accordingly.
Communicate specific work assignments and responsibilities to associates.
Process repair order paperwork from beginning to invoicing.
Field incoming customer road calls, take all necessary information.
Contact customers for approvals and PO numbers as required.
Reviews and analyzes performance results and takes corrective action when applicable.
Organizes, trains, and develops all Service Department employees.
Enforces all company policies including accident and workers compensation paperwork.
Maintain a clean and safe work environment inside and outside of the building.
Other projects and tasks as assigned by supervisor.
Transportation Industry experience is a plus.

Qualifications:

This position requires a High School education or equivalent.
Strong analytical, problem – solving, and communication skills.
Working knowledge with Microsoft Word and Excel.
Excellent people relations skills.
Minimum 2 years management experience.
Prior commercial tire experience is a plus.

We Offer:

Competitive Salary.
Paid Training.
Medical, Dental and Vision Health Insurance.
Short Term & Long Term Disability.
401 (K )
Paid Vacations and Holidays.

As a Goodyear Authorized Dealer, Gem City Tire provides premium Goodyear Tires and a multitude of the finest tire related services available in the Midwest. From tires and retreading to alignments and wheel refinishing, Gem City Tire adds value through unparalleled service, TIA certified technicians and competitive pricing.

Job Type: Full-time

Salary: Experience based

Job Type: Full-time

Pay: $3,142.00 - $5,200.00 per month

Benefits: