Lube Manager

Express Auto Spa • Full-time • Lakewood, New Jersey, United States • $60k / year • 1m ago

About us

Express Auto Spa is a new car wash company that is growing aggressively in New York & New Jersey. We are seeking an experienced Lube Manager to join our team in Lakewood, NJ. This is an opportunity to get in on the ground floor with a company that is expanding rapidly with goals to exceed 20 locations by 2027. There will be significant room for growth in the company for ambitious individuals.

Lube Manager Job Summary

The Lube Manager position requires management or supervisory experience with strong leadership, outstanding customer service skills, and the ambition and drive to exceed standards and expectations. Automotive fundamentals are desirable as the Management team is hands-on and physically perform automotive services and preventative maintenance on a wide variety of vehicles.

Lube Manager Responsibilities and Duties

As a Lube Manager, you will work in a fast-paced and specialized service environment and will be responsible with the Regional Manager to overall success and profitability.

Duties include but are not limited to:

Working with the Regional Manager to provide world class customer service.
Hire, train, develop and manage hourly employees, schedule weekly staff within labor guidelines, administer policy & procedures, and maintain budgetary & financial goals to meet plan and objectives.
Follow all policies and procedures related to all point of sale (POS) transactions, inventory integrity, reverse logistics, cash, credit, check, refund and return policies.
Drives sales goals for the service center operation, both through personal engagement with customers and by observing and coaching the technicians on their customer interactions.
Monitor the shop productivity, workflow, and procedures with an emphasis on efficiency, thoroughness, and safety.
Effectively communicates with all store associates and customers.
Key holder and responsible for basic and detailed opening and closing responsibilities.
The Manager is also responsible for quality control, maintaining daily goals and metrics, and center cleanliness and appearance.

Qualifications and Skills Requirements: