Express Service Manager – Ford Quick Lane
Houston, TX | Full-Time
Mike Calvert Ford | Powered by Vaughan Automotive
Run your own shop, backed by a major dealership group.
Mike Calvert Ford is looking for a hands-on leader to take over our standalone Quick Lane, located one block south of the main dealership. You'll have your own team, your own building and real ownership of how it runs. Behind you are the Parts, BDC and Fixed Operations support of a high-volume Ford store.
If you're running a quick lube, tire or express service shop now, or you're an assistant service manager ready for your own store, we'd love to talk to you.
What's In It for You
- Base pay plus a performance bonus. Grow the business and your paycheck grows with it.
- Real ownership of a department that's key to our Fixed Ops growth
- Medical, dental and vision, 401(k), PTO
- Training on Ford processes and Reynolds & Reynolds if you're new to the dealership side
- A path to bigger Fixed Ops roles across Vaughan Automotive's dealerships
What You'll Do
- Run daily operations, including workflow, staffing and the customer experience
- Hire, coach and develop service advisors and technicians, and set clear goals for each person
- Grow customer-pay labor, parts, tire and maintenance sales
- Keep vehicles moving smoothly from write-up through inspection, repair, quality check and delivery
- Make sure every Multi-Point Inspection is thorough and every recommendation is customer-focused
- Build tire sales with solid inspections, competitive pricing and advisor training
- Give every customer, Ford or not, the same great experience
- Track your store's numbers (sales, gross, RO count, hours per RO, effective labor rate and tech productivity) and control expenses
- Work closely with Main Service, Parts, BDC and Fixed Ops leadership
- Keep the facility clean, organized and safe
What Success Looks Like
More cars through the door, more repeat customers, strong tire and maintenance sales, and a team that knows what's expected every day.
What You Bring
- Experience managing an express service, quick lube, tire or automotive service shop, or a strong assistant service manager ready to step up
- Solid knowledge of maintenance, tires, brakes, batteries, alignments and light repair
- A proven ability to lead advisors and technicians
- Strong sales and customer service skills
- Comfort reading financial reports and managing gross, productivity, staffing and expenses
- Ford dealership and Reynolds & Reynolds experience are a big plus
- A valid driver's license with an acceptable driving record
Hours: The Quick Lane is open Monday–Friday 7:00am–7:00pm and Saturday 7:00am–5:00pm.
Ready for your own store? Apply today. It takes less than 5 minutes!
Mike Calvert Ford is an Equal Opportunity Employer.
Pay: $6,000.00 - $8,000.00 per month
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
