Used Vehicle Acquisition Manager
Roseville Chevrolet | Roseville, CA | Full-Time
Roseville Chevrolet is seeking a proactive, customer-focused Used Vehicle Acquisition Manager to grow our inventory through direct customer purchases. This position requires a minimum of 5 years of used vehicle acquisition experience, with a strong focus on sourcing vehicles through the Service Department, Instant Cash Offer (ICO) opportunities, and off-street purchases.
The primary responsibility is acquiring quality vehicles at competitive market values. This is a hands-on role that requires daily prospecting, customer engagement, appraisals, negotiation, and consistent follow-up. The ideal candidate can also support our sales operation by desking deals when needed, working with the sales team, and taking manager turnovers.
Key Responsibilities
Service Department Acquisitions
- Partner with the Service Manager and Service Advisors to identify customers interested in selling or trading their vehicles.
- Review service appointments daily and proactively identify vehicles that fit dealership inventory needs.
- Personally engage service customers, explain purchase opportunities, and provide a professional, straightforward appraisal experience.
- Coordinate appraisals and purchase offers while respecting the customer’s service visit.
- Maintain consistent follow-up with customers who are considering an offer.
ICO and Off-Street Acquisitions
- Manage incoming ICO opportunities with timely responses, appointment setting, appraisals, and follow-up.
- Convert online purchase inquiries into appointments and completed vehicle purchases.
- Build a steady pipeline of off-street acquisitions through prospecting, referrals, existing customers, and approved outreach channels.
- Clearly explain valuations, negotiate purchase agreements within dealership guidelines, and help customers navigate the selling process.
- Maintain accurate records of all acquisition activity in the CRM.
Appraisals and Purchasing
- Evaluate vehicle condition, history, mileage, equipment, market demand, and anticipated reconditioning costs.
- Use vAuto and other market data to establish competitive purchase offers that support retail profitability.
- Coordinate with the Used Vehicle Manager and sales leadership to target inventory based on dealership needs, price points, and sales trends.
- Follow dealership inspection and appraisal procedures to identify mechanical, cosmetic, title, and vehicle-history concerns before purchasing.
- Coordinate required purchase documents, payoff information, and ownership verification with the appropriate departments.
- Ensure purchased vehicles are handed off promptly for inventory entry, inspection, reconditioning, and retail preparation.
Sales Team Support
- Work with Sales Consultants and Internet Sales Managers to identify trade-in and direct-purchase opportunities.
- Speak directly with customers, address concerns, and take manager turnovers to help close acquisition and sales opportunities.
- Desk vehicle sales deals when needed and within dealership guidelines.
- Support sales leadership during busy periods while maintaining consistent execution of acquisition responsibilities.
Performance and Accountability
- Take ownership of acquisition goals and maintain an active pipeline of purchase opportunities.
- Track leads, customer contacts, appointments, appraisals, offers, purchases, and conversion rates by source.
- Monitor acquisition costs, appraisal accuracy, and reconditioning estimates with the Used Vehicle Manager.
- Review the retail performance of acquired vehicles to improve future purchasing decisions.
- Provide regular updates to dealership leadership on results, opportunities, and obstacles.
Required Qualifications
- Minimum of 5 years of hands-on used vehicle acquisition experience.
- Proven success purchasing vehicles through service-drive opportunities, ICO programs, and off-street customers.
- Strong appraisal, negotiation, prospecting, and follow-up skills.
- Understanding of used vehicle market values, reconditioning costs, inventory needs, and retail profitability.
- Ability to desk deals when needed and confidently handle customer turnovers.
- Experience using automotive appraisal tools, inventory systems, and CRM platforms.
- Strong organization and the ability to manage multiple active opportunities.
- Professional communication and a customer-first approach.
- Valid driver’s license and an acceptable driving record.
- Availability to work a dealership retail schedule, including weekends.
Preferred Qualifications
- Chevrolet dealership experience.
- Strong truck knowledge, particularly Chevrolet Silverado, GMC Sierra, Ford F-Series, and RAM.
- Experience with vAuto, VinSolutions, and Reynolds & Reynolds.
- Previous automotive sales management experience.
Who We’re Looking For
We want someone who actively finds opportunities, builds relationships, and follows through. Success in this role means consistently acquiring the right vehicles for our dealership while making the selling process easy for customers and supporting the sales team when needed.
To Apply
Submit your resume highlighting your acquisition experience, monthly purchase volume, and results with service-drive, ICO, and off-street purchases.
Roseville Chevrolet is an equal opportunity employer.
Pay: $72,000.00 - $144,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
