Finance Manager for Auto Dealership

Scott Mazda • Full-time • Allentown, PA, US • 5m ago

F&I Manager

We are currently seeking a success driven and highly motivated F&I Finance Manager at our Scott Mazda dealership in Allentown, PA. We offer an aggressive pay plan, excellent benefit package and a work environment to succeed.

“At The Scott Family of Dealerships, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at The Scott Family of Dealerships is critical to its success. Our promise is to keep delivering the same fantastic service and value that our community has come to expect from our dealership through the years. If you are interested in a career in the automotive industry, then apply today!”

Job Description:

Purpose: To determine which lenders and finance products will best be able to meet the needs of customers.

Daily Functions:

Obtain Financing
- Reviews the customer’s credit application for accuracy
- Runs Credit
- Analyzes customers’ credit report and discusses the available finance options to meet their needs.
- Submit application to financial institute for approval
- Collect any lender stipulations needed for financing
- Follow up on deal being funded in a timely manner

Customer Questionnaire
- Initial T.O. with customer to verify accurate information
- Designed to develop appropriate menu options

Menu Presentation
- Build menu according to Questionnaire and customers’ needs and wants
- Present menu to customer
  - Protection products available to them, such as extended warranties, total loss protections, road hazard coverages and appearance protection kits.
  - Rates and terms available
  - Payment options

Prepare Paperwork

a. Loan documentation required by lender

b. DMV paperwork and other legal forms required by state and federal regulatory bodies

c. Additional Scott Cars Inc. delivery documentation

Review Paperwork with Customer
- Disclose paperwork to customer
- Obtain customer signatures on appropriate documentation
- Collect any funds due

Compliance
- Responsible for disclosing to the customer all aspects of the sale, including finance charges and interest rates
- Responsible for following all legal and Scott Cars Inc. laws and regulations

Customer Satisfaction
- Maintain a high Customer Satisfaction Index (CSI) with the dealership’s customers

Communication
- Communicate with salespeople regarding their deals
- Communicate with sales manager regarding their deals
- Communicate with office staff regarding deals and paperwork
- Communicate with financial institutions about rates and programs
- Communicate to Finance Director about all deals