Invoicing & Service Support Coordinator

Comairco • Full-time • Edison, NJ, US • $50k / year • 4w ago

About Us!

Comairco Equipment Inc. is a trusted distributor of industrial equipment and solutions, serving customers across the United States. We partner with leading manufacturers to deliver reliable products, technical expertise, and responsive service to support industrial and commercial operations.

At Comairco, we value teamwork, professionalism, and a customer-first approach. We offer a collaborative work environment where employees play an important role in supporting our customers and service teams.

Job Summary

We are seeking a detail-oriented and customer-focused Invoicing & Service Support Coordinator to support our service operations and front office. This role serves as a key point of contact for customers, technicians, and internal teams, ensuring accurate invoicing, proper service documentation, and smooth day-to-day administrative and reception functions.

Key Responsibilities

Invoicing & Administrative Support

Prepare, review, and process service invoices accurately and in a timely manner
Verify billing details including labor, parts, service agreements, and warranties prior to invoicing
Resolve billing discrepancies and respond to invoice-related inquiries
Maintain organized and accurate records of invoices and service documentation

Service Team Support

Provide administrative support to the service team related to work orders and service calls
Ensure all service documentation is complete and properly recorded
Communicate with technicians and service coordinators regarding job details, billing status, and required information

Warranties & Service Contracts

Process warranty claims in accordance with manufacturer and company guidelines
Maintain records of warranties and service contracts
Verify service coverage and contract terms for billing and service eligibility
Assist customers with questions related to warranties and service contracts

Reception & Customer Support

Act as the first point of contact by answering and directing incoming calls
Greet visitors and provide general assistance or information
Route customer inquiries to the appropriate department
Maintain a professional and welcoming front-office environment

Qualifications

High school diploma or equivalent; additional administrative or accounting coursework is an asset
Previous experience in invoicing, service coordination, or administrative support preferred
Strong organizational skills and attention to detail
Excellent communication and customer service skills
Proficiency with Microsoft Office and invoicing or service management systems
Ability to multitask and prioritize in a fast-paced environment

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits: