Toyota Service Advisor

Toyota of Watertown • Full-time • Watertown, MA, US • $80k - $120k / year • 1w ago

Toyota of Watertown is looking for experienced Service Advisors to join our rapidly expanding service department! If you believe being a Service Advisor is a true craft- one built on charisma, communication and thorough product knowledge...we want to talk to you!

As a Service Advisor you will be responsible for meeting customers and dealing with customer requests pertaining to repair and/or servicing of their vehicle issues. Service Advisors are key players in the dealership for fostering positive customer relations through communication and following up with customers on repair status and charges on repairs.

Job Responsibilities:

Generating service order estimations and quotes for customers
Scheduling appointments and maintaining an organized schedule
Conducting post-repair follow up
Resolving customer complaints

Job Qualifications:

Great attitude with a high-energy and personality.
Ability to work hard with limited supervision.
Automotive Service Advisor experience a must.
Must be able to manage in a fast paced work environment.
Excellent oral and written communication skills.
Professional personal appearance and work ethic.
Must have great customer service skills.
Must be able to pass pre-employments screens

Benefits:

Excellent pay plus bonus
Brand new, state of the art facility
Paid vacation
Paid sick time
Paid holidays
Fidelity 401K
BCBS Medical and Dental insurance
EyeMed Vision insurance
American Fidelity Accident, Hospital Indemnity, Cancer, and Long-Term Disability insurance

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits: