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Automotive Service Advisor

ATAMIAN HONDA • Full-time • Tewksbury, Massachusetts, United States • $75k - $125k / year • 1m ago

Are you ready for something fast paced, competitive, lucrative and exciting?

Atamian Honda of Tewksbury, MA is looking for a qualified Service Advisor.

Responsibilities:

· Meet and greet service customers promptly in a professional and courteous manner

· Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs

· Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements

· Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers

· Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services

· Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up

· Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer

Requirements:

· Valid driver license and a clean driving record

· Great attitude with high-energy personality

· Excellent customer service skills

· Ability to work well in a process-driven environment

· Outstanding communication skills in both verbal and written

About Us:

Atamian Honda is a progressive, fast growing, high volume, automotive dealership with a commitment to our employees and our community. As a recent recipient of Honda’s prestigious President’s Award, we understand what it takes and are committed to giving our customers and employees the best experience. We’ve recently completed construction of a brand new, state-of-the-art facility to give both our employees and our customers an extremely comfortable and modern environment. We understand that the automotive industry is changing – and we are on the cutting edge of it. Come be a part of this revolution and help us as we change the mold of the typical car dealership.

Our family has been in the automotive business for almost 100 years and we have built our company based on these 6 key characteristics – and if resonates with you, please apply today.

· PEOPLE OVER PROFITS. Doing the right thing, every time. Ethical, honest.

· PROTECT OUR CULTURE. We hold each other to the highest standard to represent our brand.

· EMBRACE DIVERSITY. Our differences make us better.

· PERSONAL ACCOUNTABILITY. We always point the thumb, not the finger.

· URGENCY. We will always be courteous of each other's and our customer’s time.

· PROFESSIONALISM. In the way we speak, the way dress, and in everything we do.

Because of our commitment to these 6 key characteristics, our team was recently awarded Honda’s exclusive and prestigious, President’s Award!

We look forward to meeting you

Job Type: Full-time

Pay: $75,000.00 - $125,000.00 per year

Benefits: