Automotive Repair Shop Manager

Meineke Car Care • Full-time • Colchester, CT, US • 3m ago

Job Summary
We are seeking an experienced and dynamic Automotive Repair Shop Manager to oversee daily operations at our busy Meineke Car Care Center. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of automotive repair processes. This role involves managing staff, ensuring customer satisfaction, and maintaining efficient shop operations to meet business goals and uphold high-quality service standards.

Duties

Supervise and coordinate the activities of automotive technicians and support staff to ensure timely and quality repairs
Manage inventory control, including ordering parts, supplies, and tools necessary for daily operations
Oversee customer service interactions, addressing client inquiries, complaints, and feedback to enhance customer satisfaction
Coordinate shift management to ensure adequate staffing levels during peak hours and special projects
Maintain effective communication with staff through phone etiquette, organizational skills, and leadership to promote a positive work environment
Ensure compliance with safety standards and company policies while supervising day-to-day shop activities

Experience

Proven management experience in an automotive repair shop or related retail environment with supervisory responsibilities
Strong background in automotive repair processes combined with retail sales management skills
Excellent communication skills with the ability to lead a team effectively and foster a customer-focused culture

This role offers an opportunity for a motivated leader to drive operational excellence while ensuring exceptional customer service in a fast-paced automotive environment. The successful candidate will demonstrate strong organizational skills, leadership capabilities, and a passion for automotive industry excellence.

*** In addition to salary, we offer a performance based commission plan ***

Pay: $50,000.00 per year

People with a criminal record are encouraged to apply

Work Location: In person