Parts Manager

Nationwide Trailers LLC • Full-time • Oak Grove, Missouri, United States • $38.29k - $57.74k / year • 3w ago

Parts Manager

Job Type: Full-Time, Salaried

Reports To: General Manager or Sales and Operations Manager

Position Overview

The Parts Manager is responsible for the operational execution, inventory performance, and profitability of the parts department. This role owns the systems, processes, and structure required to support a high-volume retail and service operation with accuracy and urgency.

The Parts Manager is a functional expert who ensures the right parts are stocked, ordered, received, priced, and sold correctly. While this role does not directly manage people, it provides operational leadership and direction to the parts team and partners closely with the GM or Sales and Operations Manager to drive department results.

Operational Ownership

Own parts inventory levels, reorder points, vendor lead times, and stock mix to support retail and service demand
Manage all ordering, receiving, binning, labeling, pricing, and returns processes
Maintain accurate inventory counts through weekly cycle counts and timely discrepancy resolution
Monitor aging inventory, slow movers, and overstock and recommend purchasing adjustments or exit strategies
Ensure all parts are properly tagged, shelved, accessible, and organized to company standards

Financial Performance

Track daily and monthly parts revenue and gross profit performance
Protect margins through pricing discipline, accurate cost entry, and controlled discounting
Identify opportunities to grow revenue through assortment optimization, seasonal programs, and vendor initiatives
Support inventory turns and shrink reduction through disciplined processes

Customer and Service Support

Serve as the highestlevel technical resource for parts counter staff
Support service technicians by sourcing correct parts, verifying fitment, and ensuring timely delivery to repair orders
Resolve escalated customer issues and complex special orders
Ensure parts availability supports service throughput and customer satisfaction

Cross-Department Collaboration

Partner with the GM or Sales and Operations Manager on department goals, workload planning, and KPIs
Provide operational direction to Parts Specialists and Inventory or Receiving team members
Coordinate closely with service and sales teams to ensure smooth handoffs and revenue capture
Ensure the parts department remains clean, safe, and customerpresentable

Qualifications

Three or more years of experience in parts operations within trailer, RV, powersports, automotive, equipment, or similar retail environments
Experience managing large, active inventories with 3,000 or more SKUs preferred
Strong vendor sourcing knowledge and purchasing discipline
Proven ability to maintain gross profit and reduce shrink
High attention to detail with strong organizational discipline
Comfortable using parts lookup systems, inventory tools, and DMS platforms
Ability to work in a fastpaced environment with competing priorities

Why Work at Nationwide Trailers

Nationwide Trailers is a fast-growing, family-owned company built on straightforward values. We do right by the customer, support our teammates, and focus on building something we are proud of. Our stores rely on strong functional leaders who take ownership of their area and are trusted to run it the right way.

Pay Structure

Salaried position with participation in a monthly performance bonus tied to parts department revenue, gross profit, and execution.

About Nationwide Trailers LLC

Nationwide Trailers is one of the nation’s largest independent trailer retailers, operating 11 stores across 4 states and continuing to grow. We sell quality, reliable trailers and support our customers with a strong parts business and full-service repair operations. We serve contractors, small businesses, fleet operators, and professional drivers who rely on dependable equipment and knowledgeable support. As a family-owned company, we focus on doing right by the customer, supporting our teams, and building a business people are proud to be part of.