Are you organized, proactive, and passionate about delivering exceptional customer experiences? We’re looking for a Customer Service Project Coordinator to join our growing team!
In this role, you’ll support both our customers and internal teams, ensuring smooth order processing, clear communication, and efficient daily operations. If you love solving problems, staying organized, and making things run smoothly, we’d love to meet you.
What You’ll Do
- Serve as the main point of contact for customers, handling inquiries, orders, and follow-ups
- Support the sales team with communication, organization, and reporting
- Manage customer interactions and sales activity using ERP system
- Accurately process and place customer orders, including purchase orders and confirmations
- Coordinate with internal teams to ensure timely delivery and accurate records
- Identify opportunities to improve processes and customer satisfaction
What We’re Looking For
- High school diploma or GED required
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office and general computer skills
- Experience in a manufacturing or distribution environment (cosmetics experience is a plus)
- Strong attention to detail, problem-solving skills, and ability to multitask
- Friendly, professional, and customer-focused attitude
Why Join Us
- A supportive and collaborative team environment
- Opportunities to grow and take on new responsibilities
- Be part of a company that values efficiency, innovation, and people
- Competitive Pay and benefits package
Job Type: Full-time
Expected hours: No less than 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person
