Service Manager

Confidential • Franklin, Ohio, United States • $62.67k - $90.38k / year • 1w ago

Commercial Vehicle Service Manager

Service Manager - Cincinnati OH

Health Plan
Dental Plan
Vision Plan
RX Plan
Company-paid life
401(K) Plan with company match
Short Term Disability
Life Insurance

Job Summary:
The Service Manager will oversee the facility and be responsible for the maintenance and repair of trailers, trucks, and heavy equipment.

Supervisory Responsibilities:

Hires and trains shop employees.
Oversees the daily workflow and schedules of shop employees.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees in accordance with company policy.
Prepare and submit/present accurate and timely reports as needed

Duties/Responsibilities for Shop Manager :

Plans and coordinates tasks and activities of the repair shop, working on trailers, trucks, and heavy equipment.
Prepares maintenance schedules for all needed repairs.
Operates diagnostic equipment to determine repairs that need to be made.
Performs repairs and maintenance for company vehicles and equipment.
Maintains database of maintenance and repair records for company vehicles and equipment.
Oversees shop inventory; orders parts, shop supplies, and equipment.
Ensures all applicable safety standards and regulations are followed in the facility.
Performs other related duties as assigned.
Knowledge of OSHA and DOT

Duties/Responsibilities for Parts Management :

Experience in a management role with commercial automotive /tractor trailer parts
Manage in-house parts counter sales force
Effectively monitor the parts inventory levels
Experience with cycle counts and bar code system

Required Skills/Abilities:

Strong supervisory and leadership skills.
Good communication skills are a must.
Class A CDL is a plus.
Excellent analytical and problem-solving skills.
Excellent mechanical skills.
Excellent organizational skills and attention to detail.
Extensive knowledge of trailer repair
Extensive knowledge of vehicle, truck, and heavy equipment repair.
Ability to visually diagnose mechanical issues.
Ability to read service and repair manuals.
Ability to use hand and power tools.
Proficient with computer diagnostic equipment and software.
Proficient with Microsoft Office Suite or related software to maintain service record database and track inventory.

Education and Experience:

A high school diploma or equivalent is required.
Five to seven years of related experience preferred.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer.
Must be able to perform repairs physically.
Must be able to work safely in a noisy area with many odors present.
Must be able to lift up to 50 pounds at a time.
Good vision to inspect repair work.
Must be able to bend, stretch, kneel, and squat to perform repairs and inspections.

Work Location: In person