Job Summary
We are seeking a dynamic and results-driven Automotive General Manager to lead our dealership operations with energy, expertise, and a passion for excellence. In this pivotal role, you will oversee all aspects of dealership management, including sales, customer service, inventory control, and team leadership. Your proactive approach will drive high-end sales, foster strong customer relationships, and ensure the dealership exceeds performance targets. The ideal candidate will possess exceptional communication skills, a proven track record in automotive sales management, and the ability to motivate a diverse team to achieve outstanding results. This position offers an exciting opportunity to shape the future of our dealership while delivering top-tier service and value to our customers.
Responsibilities
- Lead and manage all dealership operations to maximize profitability and customer satisfaction.
- Develop and execute strategic sales plans focused on B2B (business-to-business) and retail markets, including outbound sales initiatives and cold calling campaigns.
- Oversee the sales pipeline, ensuring consistent lead generation through marketing efforts, CRM software utilization, and effective prospecting techniques.
- Drive high-end automotive sales by engaging in negotiation, upselling premium features, and closing deals efficiently while maintaining excellent phone etiquette and communication skills.
- Manage inventory control and inventory management processes to optimize stock levels, retail math accuracy, and overall inventory health.
- Support the sales team through coaching on retail sales techniques, public speaking skills for presentations or events, and providing ongoing sales support.
- Foster a customer-centric environment by ensuring exceptional customer service standards are met at every touchpoint.
- Implement effective organizational strategies for dealership operations, including retail math calculations and inventory audits.
- Utilize CRM software to track customer interactions, follow-ups, and sales performance metrics for continuous improvement.
- Promote a positive work environment by training staff in outbound sales techniques, phone etiquette, communication skills, and dealership policies.
Experience
- 5 Year Minimum GM Experience Required
- Proven experience in automotive dealership management or a similar high-end automotive sales environment.
- Strong background in B2B (business-to-business) sales as well as retail automotive sales with demonstrated success in meeting or exceeding targets.
- Extensive knowledge of inventory management systems, CRM software tools, and marketing strategies specific to automotive retail.
- Exceptional negotiation skills with the ability to upsell premium products while maintaining integrity and transparency with customers.
- Excellent organizational skills with the ability to manage multiple priorities effectively in a fast-paced setting.
- Multilingual or bilingual abilities are highly desirable to serve diverse customer bases effectively.
- Experience in public speaking or conducting presentations at community events or industry functions is a plus.
- Strong interpersonal skills with an emphasis on customer service excellence and professional phone etiquette. Join us as an Automotive General Manager where your leadership will inspire teams, elevate customer experiences, and drive dealership success!
Pay: $150,000.00 - $300,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
