Overview
We are seeking a dynamic and strategic General Manager - Dealership to lead our automotive retail operation with energy and vision. In this pivotal role, you will oversee all aspects of dealership management, driving sales growth, enhancing customer satisfaction, and fostering a high-performing team. Your leadership will ensure the dealership operates efficiently, maintains excellent customer relationships, and achieves business objectives. This is an exciting opportunity for a motivated professional with a passion for automotive sales and exceptional organizational skills to make a significant impact in a fast-paced environment.
Responsibilities
- Lead and manage the dealership’s daily operations, ensuring smooth functioning across sales, service, parts, and administrative departments.
- Develop and execute strategic sales plans to increase market share through outbound sales initiatives, B2B (business-to-business) sales, and high-end passenger car sales.
- Drive the sales pipeline by prospecting new clients via cold calling, networking, and marketing efforts; utilize CRM software to track leads and customer interactions effectively.
- Manage inventory control and dealership assets to optimize stock levels while minimizing costs; oversee inventory management processes.
- Lead, motivate, and manage the sales team by providing coaching on negotiation techniques, upselling strategies, and closing deals efficiently.
- Cultivate strong customer relationships through excellent customer service practices; handle escalations professionally via phone etiquette and face-to-face interactions.
- Monitor retail math metrics such as gross profit margins, sales targets, and dealership performance indicators; analyze data to implement continuous improvements.
- Conduct public speaking engagements or presentations to promote dealership offerings at community events or industry functions.
- Ensure compliance with automotive industry regulations and dealership policies; uphold high standards of public safety and vehicle quality.
Skills
- Proven experience in sales management, especially within the automotive industry or dealership environment.
- Strong outbound sales, B2B sales, passenger car sales, and high-end sales expertise with a focus on deal closing strategies.
- Excellent negotiation, communication skills, and ability to build rapport with diverse clients in multiple languages (multilingual/bilingual capabilities preferred).
- Proficiency in CRM software, inventory management systems, and retail math applications to support effective decision-making.
- Demonstrated leadership in sales team management, including coaching staff on sales pipeline development, upselling, and customer relationship management.
- Skilled in public speaking, marketing initiatives, and customer service excellence to enhance brand visibility and client loyalty.
- Strong organizational skills with the ability to handle multiple priorities such as inventory control, retail math analysis, and staff scheduling.
- Knowledge of automotive industry regulations combined with excellent phone etiquette for outbound calls or follow-up communications.
Join us as a General Manager - Dealership where your energy-driven leadership will inspire teams, elevate customer experiences, and accelerate business growth!
Pay: $16.00 - $20.00 per hour
Work Location: In person
