Automotive Administrative Assistant Fairfield's Cadillac Buick GMC

Fairfield's Cadillac Buick GMC • Full-time • Keene, New Hampshire, United States • $45k - $80k / year • 3w ago

One of New England's most prestigious GM dealers, Fairfield’s Cadillac Buick GMC is looking for an Automotive Service Advisor

Service Advisor - Job Responsibilities:

Hours 7:30-5:30 Monday Through Friday Occasional Saturday's

Greet customers and assist them with any inquiries
Consult with customer on Maintenance / Repairs
Consult with customer on applicable service specials
Document all services declined and ask for follow-up on future service considerations
Keep customers informed on completion times, service expenses, and possible changes
Must be involved with active delivery of vehicle to customer upon completion to assure all customer concerns are addressed
Provide VIP support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
Build strong relationships with the customers
Maintain GM training with online course

Service Advisor - Job Requirements:

Previous Service Advisor Experience Preferred
Able to work efficiently and multi-task in a fast-paced environment
Strong written and verbal communication skills
Valid in-state driver's license

Service Advisor - Job Benefits: *

We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our employees enjoy terrific benefits which include: